Sketchy location, no one was there, dropped off the truck and put the keys in the lock box. Our contract was from Oct 30th-Nov 1st, dropped off the truck on Nov 1st as agreed, got charged 140$. Then later on Nov 4th got charged again for 292$ saying we had it for an additional 4 days which we did not. These people have no idea what they’re doing…WOULD NOT RECOMMEND USING THEM OR GIVING THEM YOUR DEBIT CARD INFO…
AARON J
3SOB
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Englewood, CO 80110
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Customer Reviews
- 3.0 Average Customer Rating
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No one is there during the hours listed to drop off the U-Haul. The business is not in a good location of Denver. No one answers the phone or returns multiple messages. Would not recommend using this location. I was told on the phone that early return results in a credit which we did not receive.
Mary MThis location said they were open at 9am MST but nobody was there and there were two other people waiting for uhaul rentals. The owner never showed up, the truck was not clean and they did not provide any of the other equipment I asked for.
Eric QThe location itself did not look like a U-Haul center. There was little to no signage indicating where we were or where to go. It felt more like a local mechanic's shop way off the beaten path. While the service there seemed genuine and friendly, we were underwhelmed by the location and lack of signage. Furthermore, since they were not an actual U-Haul store, they didn't have equipment and supplies we were hoping to find (boxes, tape, locks, and even blankets we had ordered ahead of time).
Jordan TDrop off location was in an alley like street, no one was present for drop off and we had to park the truck on the street.. seemed a little sketchy, called to ensure that I had the right place
Stephanie S