This was an after hour drop off and facility was closed.
TAMMY G
Southern Trail LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Eutawville, SC 29048
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Easy pickup. Easy to get in and out. On time and ready to go.
Bryan CLimited parking.
Bryan CI had originally made a reservation for a U-Haul location in Summerville, SC and had my stepfather book a flight to go up there to pick up the U-Haul truck there and pick up some furniture from a storage unit so that he could then drive the U-Haul down to Florida for me. The day before the reserved pickup date, I was told I would be receiving a confirmation call, however no one called me and instead I ended up being referred to different numbers each time I called and no one answered the phone because the line was busy. I would be waiting on hold for 20 mins each time and got nowhere. I spoke to 5 different representatives. The fifth representative told me that the reason that I never received a confirmation call and kept being referred to different numbers was because there was no inventory available for the 10 foot truck that I had reserved originally. Also, it turned out that the reservation location had somehow been changed to Savanna, Georgia. The agent, 5 minutes before the closing time which was 8 o’clock, basically told me that the only thing available was a 24 foot truck which was near the airport where my stepfather would be arriving, and the other option was 15 foot truck that would be located in Eutawville Sc which was an hour away from the airport. I ended up confirming to pay $620 for the 15 foot truck in Eutawville and also had to pay $82 for the Lyft ride for my stepdad in order to get him to the U-Haul location in Eutawville. I originally was supposed to pay $496 with tax altogether for the 10 foot truck I wanted, but instead ended up paying over $700 in costs including the Lyft because of this company’s messy and half assed approach to dealing with reservations. I will never ever ever use this companie’s “services” again. This company is an absolute joke and I will tell everyone I know not to use this company unless they’re expecting to be ripped off.
Jose GExcellent service and nice equipment! Absolutely satisfied with all aspects of the transaction. Definitely recommend the eutawville store and we will be back!
BOB W