Modify the I-Haul App to be more user friendly. It was a challenge to obtain the code for acquiring the vehicle keys.
EDGAR L
Ewa Beach Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ewa Beach, HI 96706
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very clean vehicle that ran great
Phillip DI was charged for 2 days even though I turned in the rental on time. I was called 1 hour later asking if I was going to turn in the rental and I informed the U-Haul rep that o had already turned it in at the designated location. Then they told me “oh I guess they didn’t check it in yet at the location”. When I received my receipt, I was charged for furniture padding but did not receive any, and was charged 2 days even though I turned it in less than 24 hours. I called to inquire about the discrepancy and error and was told I would be called back as the person who could assist me was out of office. I’m still waiting for that call and also a reimbursement of the error charges.
Jerry WI would definitely absolutely recommend this location to everyone! Mahalo, mahalo, mahalo! Pick up for use and drop off when done is so convenient!
Howard JThe only problem I had was getting into the lockbox. It was really hard. Nobody was there to help and it took us an hour and a half to figure out how to get into it and to unlock it. I ended up having to call the company multiple times just to get into the lockbox but other than that the rental itself was fine. The truck was great and we were in and out very quickly once I got the lock done.
Tami C