The gentleman called me in the morning asking where we had left the keys and was very understanding that we had to leave it outside of operating hours. We dropped off the keys to the truck Monday morning when the garage opened and all was well in the end! Again Uhaul customer service could have spared me the Sunday evening anxiety!
JOANNE E
Dominion Auto Body
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fairfax, VA 22031
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The guy here is very rude for some reason. As an international student, i could not guess whether it was discriminatory. Will be very helpful if there is someone who doesn't ask why you have a certain question when its your first time doing it. Plus 24:7 drive and this guys limits every reservation for 2 hours until you get rhe customer service.
amit PThe employee was rude and he lied to me. When I asked if there was an idle car, he told me no, I came back 10 minutes later and rented a car from the system. I don't understand why the man got angry with me because I rented a car from Uhaul's own site. And there is no place to park your prda car, the entire parking area is the car repair location. The man deleted the UHAUL text in the parking lot, but the text of the car repair location was clear in the parking lot. The man there needs to do his job properly. UHAUL needs to be friendly to win more. Sullen and rude people shouldn't work there. I hope you take this comment seriously. Moreover, I bought the car at 12:30 and rented it for 2 hours. Even on the website, when I was writing that I had to deliver at 2:30, the man told me to bring it at 2 o'clock, that is, 1.5 hours.
Rojhat TEasy and convenient.
Donna PQuick and easy return.
JAMES A