Van was to be picked up at 7am, before office hours. No key was left in the lock box.
Trailer Rental & Towing in Fairfield, NJ at Fairfield Self Storage
Moving to or from Fairfield, NJ? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Fairfield, NJ 07004 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Fairfield, NJ
Cargo trailers in Fairfield, NJ are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Fairfield Self Storage!
Utility trailers are perfect for towing large or oversize cargo in Fairfield, NJ 07004. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Fairfield Self Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Fairfield, NJ and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Fairfield, NJ online today!
Trailer and Towing Supplies
The team at the Fairfield location are wonderful. Friendly, and helpful. Thank you
One out 3 people I interacted with had terrible customer serves and did not wear a mask indoors.
The blankets were all over the floor and wet when I picked up the truck. They had no dollies, which I ordered.
Make a training video of this location. Inside office area - IMMACULATE and Organized. Van - Immaculate with a full tank of gas (so much better for your customers). Most importantly - the two ladies working inside were efficient, friendly and kind. My experience is rated 100% POSITIVE!! THANK YOU!
Truck handled the road poorly. it was stressful driving the 15' truck as the steering was too loose and did not give you a confident feeling that you had control over the vehicle. Would not rent this type of truck again. Customer Reps at the center were very good!
Customer service rep Jessica was very helpful, knowledgeable and helped me with an issue on mileage. I was very satisfied with my first use of U-Haul Scott Harris
It took over 45 minutes to check in & receive my keys. I called the uHaul 800 number & was put on hold for a half hour. I rented the truck for 4 hours starting at 9:00 am. I did not receive my keys till 9:25 but was told that my 4 hours started at 9:00. Very poor service at location, by your cell phone checking & by your 800 help line. I will never use UHaul again.
I was short 1 mile. So I think that I could use an extra mile next time it's calculated
The van was VERY dirty inside
great customer service price was right only issue the truck needs service couple times almost stalled
$ 1.99 a mile is way to much compared to Penske .99 cents a mile. Thanks
Have more employees like Jessica on staff. Very helpful.
The staff can be more friendly when a customer calls or comes in for pick up or drop off
When I originally rented the truck, on-line, I ordered 24 furniture pads and a furniture dolly. Two days before I picked up the truck, I was informed that I would not be getting the furniture pads or the dolly. I had to use sheets and blankets from my bed and go and find a dolly to rent. Very disappointing. The people at Fairfield Self Storage were great, they get Five Stars, UHaul gets one star. If you don't have these items don't offer them during the rental process and definitely don't wait till two days before my move to inform me that I won't be getting them, moving is stressful enough. Again, Fairfield Self Storage-5 stars UHaul-1star
The woman at the desk who assisted me was very helpful and did a great job. I originally booked a Budget rental locally and they cancelled without even a call. She saved the day!
Although I had reserved (and paid for) the truck in advance to pick up at 8am near my home, I was forced to pick up at this location (a 30-minute drive from my home). U-Haul texted me the location change at 8:15am when I was already at the location I had booked and the agent there told me they did not have my reserved equipment. You want to improve service for the next customer? How about having reserved and PAID-FOR equipment available when and where it was reserved??
Professional staff - courteous, efficient and helpful.
The app was neither fast nor easy to use. I had to do all the check in work and if something went wrong the was noone there to assist. So instead of providing service you make the customer do it all under the guise of easy. It took an hour to check in. The server was slow as was your web page. More cost less service.
1) I had to figure out myself to download app 2) I rented the van on my computer and the password they gave me did not carry over to my phone . I had to change password. 3) was not able to get into lock box..4was given no instruction on the van..5) was not sent e mail need or given instruction on how to return...6 I have rented many vehicles this WAS MY WORST EXPERIENCE EVER!!!!!!
Tell your customers verbally that if they do not drop the van off via text or by app (still not sure) they will be charged $21. Apparently it's in the contract. I've no doubt you make a lot of money adding all those fees up.
Horrible miserable experience. The woman at the location had her young son with her running around and screaming. Wouldn't have been a problem if she then tried to cheat me out of money after the fact and then lied about it. Got a credit for the money she tried to steal from me and then boom - another charge on my card. Fraudulent
Great truck, great rental experience
The facility and staff were fine but the online experience was not. I ordered 12 blankets which were critical to moving furniture and arrived to find that the site did not have any blankets available even though I had pre-ordered the blankets days before!!! We were forced to drive to Totowa to pick up the blankets and create a whole new rental agreement for them. While we were permitted to bring the truck back after hours, the blankets had to be back a full two hours before we were ready and it took three phone calls and about a half an hour of my day during a stressful move in order to get someone to agree that perhaps we could bring them in an hour late without being charged. To add insult to injury, we were charged $1 per mile for the extra driving to return the blankets!! And a further insult was that when we returned the truck and tried to use the text check in, it did not work!!! I had to sit in the truck and wait on the phone for a half an hour to speak to a representative at U-Haul in order to check the truck in so as to avoid a $20 fee for the on-site folks to check me in the next day. It seems a little suspicious that the text "did not work" and it was after hours so the customer would have been tempted to pay the $20 fee...overall, I'm not happy with U-Haul and would always look for another option the next time I have to do moving myself.
Very clean facility! Very courteous staff!