The person helping me hook up the trailer did not connect the hitch to ball. It was not discovered until I arrived at another location to use the trailer. The gentlemen acknowledged it was his mistake but did not apologize for what could have been a very serious accident. He was also less than friendly or welcoming.Cira A.
Trailer Rental & Towing in Fayetteville, AR at North Salem Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Fayetteville, AR 72704
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Someone who loves uhaul I was definitely disappointed this time. I returned the truck because it was just issue prone as well as out of gas when I picked it up. I felt guilty for renting if. Maybe I'll start using Penske I don't knowclayton F.
nothing everything was greatRICHARD C.
As usual the U Haul experience was excellent . The web site checkin and out was a little buggy, but eventually did work. Thanks again!Todd K.
while there was not trash, I expected the cabin of the truck to be wiped but it was not. the cub holder was nasty per my standards. had to borrow wipes of at u-hall location office to clean it myself before I could drive it.mustapha E.
Only problem we had was the truck I reserved wasn't available. We drove 200 miles to get that truck and it wasn't available. The 10ft ended up working but it was very frustrating. We had to go to three different locations to get everything. N Salem location was great and helpful, it's the overall U-Haul customer service we have a problem with. If you reserve a truck it should stay reserved.Mark C.
Everyone at each location was super helpful! I like how you've gone digital.James F.
Mr. Paul was very helpful. He hooked up the trailer for me and made sure everything was good to go.Paul H.
Great Customer Service. Very Friendly and Helpful. I will recommend them to all of my friends and family!ashley H.
Paul was very helpful and knew his business.joshua C.
Discounts for return customers. Thank you.CAROLYN J.
Although I understand we arrived right at opening, customer service needs to improve. Gentleman was terse and lacked providing instructions on what to do.Paula T.
Paul is awesome!!!!!!!Kirk F.
Roach's all over the bed of the truck and crawling out of where ramp pulled out. When I called they would refund money if we brought truck back. We had to get bug spray and deal with the roach's to make the move happen. It was horrible.david H.
I only have the trailer for about an hour I should have been charged for the full daycharles D.
Good experience.Carl M.
The gentleman that served me was very pleasant and professional. I was in and out in record time. The truck had a full fuel tank which made it very easy to return.REINHARD W.
Nothing they were very nice to me and very helpful. :-)don G.
Your 24/7 share program (corporate) was the worst online/phone experience I've ever had. Wrong truck, only half the equipment I ordered, terrible phone support, photos don't work on iPhone X - and all after several 15 minutes+ wait times. You need to get your shit together, really.Stephen P.
Nothing. Great service.Steve K.
I had a great experience. Nothing I know of could be improved.GREG B.
Send a text for when the Uhaul is ready if it is going to be available before the time selectedPatrick B.
The front desk lady was new so it took some time to figure it out, but she was extremely friendly and helpful. My only complaint is that it took a bit longer than expected.Shae P.
I was impressed with this location and decided to also rent a storage unit from them. Paul helped me with both. He was polite, knowledgable, efficient and very likeable. I give Paul an A+!Leon N.
I had no cell reception, and I have AT&T, so the express check in took over 30 minutes, because of lack of a signal. It was an exercise of futility. I have decided express check out/in is not really express. it is checkout and checkin without anyone around to resolve issues. Made a mistake estimating gas level, the 1/8 of a tank less than I thought cost me 38.00. Excessive and I will seek other options the next time I have a move over long distance. Heaven forbid if something gets locked in the truck after check in on a Saturday evening. No answered the number on the business, so I have valuables that are going to have to be shipped to me on Monday. It was my mistake, but there was no backup alternatives, which I found unsatisfactory. My college junior is going to have show up first thing Monday morning to reclaim the possessions. I still haven't received a call back.Danny P.