Dropped off after hours. Location was easy to find and park truckRichard H.
Secure Space Storage Fayetteville
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Fayetteville, AR 72704
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Service was good, the truck itself not so muchPaul S.
Wifi is iffy at this location so it was difficult to use the mobile app . However our manager was very quick to check us out and we were on our wayChristine G.
When I was renting the truck, I had trouble submitting photos and receiving pickup instructions due to there being bad service at the location. I highly recommend them getting Wi-Fi with a provided password because it took me almost an hour to complete to get the key. Same issue when returning the truck. I also wasn't able to submit photos of the truck when returning to show that it was in perfect condition & clean. The app kicked me out and I wasn't able to finish the submission of photos and answers so I hope I'm not charged extra for anything. Also, the tires should've been checked before we took the truck, when we were driving down the bypass it was vibrating and the tire blew when We were only going 20-25 mph where there were no obstructions to pop the tire so it was already like that when i picked the truck up. Roadside assistance was excellent. They were able to pinpoint my location even though I had bad reception & the provider was quick to fix the issue.Kali F.
The local operations was great - Jordan was on top of everything. Meanwhile, your 24/7 MOBILE CHEICK-IN WAS TERRIBLE. I was held up for a little over an hour getting my truck, trying SEVERAL attempts to make payment arrangements. The first debit card I tried, which had a balance of 2 1/2 times the estimated amount, was unsuccessful. The second debit card I tried to use kept getting an error message saying I "need to update the expiration date". This was just not true - my expiration date (6/26) was completely current. I tried your live customer service, which was unhelpful. Finally, I tried a credit card - which we prefer not to use - that worked. All in all, your 24/7 sounds really good, but it was very inconvenient.Rodney S.