The radio was broken and could not select external audio in digital menu. Meaning we drove all the way across the country in silence. The person who we spoke with when we picked up the vehicle didn't look at the gas gauge and told us it was "mostly full". It was actually 3/4th full, but we had to fill it up to full, as the Uhaul app indicated that it was full when we received it. (meaning we spent money on gas that we didn't use). Lastly, I selected the drop off location and it was confirmed, only to end up there and discover (through a 20 minute phone conversation with mulitple customer service peope) that they were no longer taking trucks at that location, so I had to drive to another location to drop it off. Causing me to be late for the movers with the big truck dropping it off. All together it's what I should have expected from Uhaul.
Eleanor C
Citizen Storage Fenton South LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fenton, MI 48430
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Good personnel and very easy to rent a truck
PAUL HThis location does not hook or unhook the trailer to your vehicle. Do not go here if you do not know how to do it. No assistance at all.
ALLEN REveryone did everything they could to help me. Most positive experience I could have had. Would like to thank them for everything they did.
Janet Mperfect
GARRISON C