We should not have to travel to U.S. to pick up truck, especially when we booked 2 months in advance and were notified the afternoon before that we had no truck. I had to drop everything to go get this truck terrible service and we will pass this on to everyone we know to avoid your company and lack of customer service.
glenn l
Heston Hauling
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ferndale, WA 98248
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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They charge me extra $79 dollars I returned on time and full with fuel ?
jaskaran pYou walk into their office and the smell of cigarette smoke is overwhelming. Such an unprofessional environment. I almost left. I will not go back there if its the only local place offered to pick up my reserved uhaul truck.
Rebecca DVery friendly but smelled like stale smoke and there were a few cats roaming around the office.
David WYou can definitely tell that uhaul is not the primary business.
Trever S