Trailer Rental & Towing in Forest Park, IL at U-Haul Moving & Storage of Forest Park

4345 reviews

801 S Harlem Ave   Forest Park, IL 60130
(@ I-290)

(708) 366-5998

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(708) 366-5998

801 S Harlem Ave
Forest Park, IL 60130
(@ I-290)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • habla español
Trailer Rentals

One-Way and In-Town Local Rentals in Forest Park, IL 60130

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

4345 reviews

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Write a review
Rating:
5.0

It was so easy and fast picking up the van and dropping it off, I can't think of anything to make it a better experience. The staff was friendly and capable

James K. 
Rating:
1.0

Poor Customer service especially at the time of early return (Jonathan & the Lady) were very rude & not even ready to listen. Used 10 miles & put 2 gallons of gas service representative marked the paper incorrectly but ready to even listen. I have been a regular customer of U-Haul but yet to see such a poor customer service would not recommend anyone this location.

USMAN C. 
Rating:
5.0

Your team is courteous and professional. It's my favorite place to rent!

Patricia K. 
Rating:
5.0

Order was placed online and everything was just as the order. Keep up the good work. Thank you.

LUIS V. 
Rating:
5.0

I made the reservation to rent 3 different moving dollies with Mike. He was competent, professional and friendly when I initially called for information and when I called back to make my reservation. The equipment was ready for us at pick-up and the entire pick-up/drop-off process was quick and easy.

Darlene C. 
Rating:
5.0

The pickup was so incredible. The women who checked me in was beyond welcoming and nice given it was the 1st of the month and they were very busy!

SAMANTHA K. 
Rating:
4.0

I never got a bill for the full chargers, that is the only concern

Buddhi H. 
Rating:
5.0

Everything was great and lot was well lit for drop off. Very nice and professional employees. Thanks!

DAVID J. 
Rating:
5.0

Everyone was fast and helpful.

Tim D. 
Rating:
5.0

Hire more employees like the one that took care of me, he was great

Jesus S. 
Rating:
2.0

The running lights and the right side directional/brake light did not work. They had no one to fix the problem, I had to take the trailer home and fix the running lights myself, could not trouble shoot the directional/brake light.

ROBERT S. 
Rating:
3.0

The u-haul truck I had was bad it need a wheel alignment. it kept pulling to the right. Me and son requested 8 hours for the trip our paper work say 6 hours . We ended up paying more for our trip. Bad situation

DAVID B. 
Rating:
5.0

It was an excellent experience beginning with the phone call reservation and then the customer service rep when we picked up.

BARBARA R. 
Rating:
5.0

Great service!! Thank you!

DAVID H. 
Rating:
5.0

Fast and empathetic customer service. When the system was down during the checkout process, they made sure to keep everything moving and keep customers happy. Check-in was even easier.

Marcin W. 
Rating:
5.0

Can't think of an improvement. Staff was courteous and professional.

FELICIA S. 
Rating:
3.0

all systems were down when we came to pick up the truck. They were still down when we returned it and were told that you would charge the card I made the deposit with once the system was back up. Instead, we received a 'collection notice' from you as if it was OUR fault that YOU didn't charge the card as you said you would. We paid it of course, but didn't appreciate the email and text from your 'collection agency' when the issue was on your end.

mike C. 
Rating:
2.0

My equipment wasn't ready at the time of pick up. And then my reservation was given to someone else which initially put multiple charges on my credit card. That said, the gentleman who helped me at the location was great. It was before open hours and he helped figure it out and get me on my way.

JASON S. 
Rating:
4.0

Just keep being kind 2 your Customers as they were 2 day

Celia B. 
Rating:
3.0

I called but no one picked up the phone. The online system took forever and made me submit several times. What should have been quick took an extra 30 minutes.

Sony T. 
Rating:
5.0

Staff were detailed and helpful.

ROBERT M. 
Rating:
2.0

Why are we now being charged for after hour drop off this is appalling and makes me feel as if your taking from me for no apparent reason, I'm disgusted 😒

REX S. 
Rating:
5.0

Everything was great

Vannessa W. 
Rating:
1.0

The location was dirty and had a bad odor inside. The cargo van was filthy and they attempted to disguise the smell of cigarettes with air freshener. Customer service agent was not friendly, difficult to understand and made no eye contact. When I returned the van they didn't engage and seemed annoyed that I asked for a receipt. I've been going to this location since 2015 and have never had an issue. After this experience I won't be returning no matter how convenient it is to my home. Rating is ZERO

DIANA A. 
Rating:
5.0

Life saver.

Travis G. 
No reviews have been submitted for this location.

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