We rented the small uhaul and we thought we didn't need it but for a few hours and but when it turned out to be longer they rushed us and we paid $96 dollars to use it 2 and a half hours they didn't offer us no money back that would be my only complaintJennifer K.
Fort Mitchell Trading Post and Hardware
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Fort Mitchell, AL 36856
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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I was charged for gas without asking and the truck gas was where it was supposed to be. I explained how once you drive off the needle moved just turning it without cranking it wouldn't register correctly. One female said I just work here, the other gave me this nasty look. The male their did go out and seen what I was explaining as yes it was filled to where it was supposed to be upon returning it. It was already charged they had to make two calls and was told it would get adjusted if it wasn't in a few days to come back. It wasn't a problem when you charged your $315. Sometimes it pays to ask questions first, 99% of the time the customer is right especially if you spent that much to rent a vehicle for two days you seriously think they will short you $14 in gas. Not friendly at this location at all very nonchalant. But thanks to the male that did step in and made the call. Waiting for my refund. Need better customer service training at this location or may want to let go of renting U-hauls, first impressions are lasting ones.Angela H.
24/7 drop offJoseph W.
All good!Cora B.
Great jobLinda C.