Only thing preventing a 1 star is someone spoke English and at least took the keys and understood the drop off process. But unlike pick up spot, this is not a u-haul facility first. Didn’t know where to park/couldn’t park anywhere. Facility needs to be described better so others know what to expect. No true drop off spot and office is kinda hidden on the premises. Desk guy didn’t speak English.
Halden L
Lorenzo Truck Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Myers, FL 33916
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Was hit by another driver and gentleman was issued a citation gave report number to U haul and yet was charged for damage. Also asked about hauling a golf cart and gave me wrong trailer for transport returned within an hour and never given credit. So no not real Happy with your service
Jeff RI had a great experience with the company.
PEDRO SThe place isn’t the best, but the staff is very attentive and helpful. I had two issues with the truck: first, the battery wasn’t working properly, and second, I had to buy oil because the truck didn’t have any. I expect a refund for the money I spent on the oil. I’m a customer of yours, and I’ve never experienced this before.
Eddie FLet customer know if they are returning after hours how to complete the return.
Michelle D