This location got us what we needed. My irritation is with U-Haul corporate and not the location. This location was ~58 miles and 40+ minutes away from where we booked the truck. The change required refiguring our entire timeline and the customer service representative was slightly challenging to work with. The past couple of times we booked a truck, we were notified the truck was not located where we booked it and had to go out of our way. Very problematic.
Brett L
CarHelp Mobile Mechanic LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Scott, KS 66701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
We were contacted the day before pickup that the towing trailer we reserved would not be available, and then less than 5 minutes later we were contacted again to see if we would tow a trailer on the way to our destination. Needless to say, we would not tow the trailer. When we arrived for pickup, nobody was there and we attempted to contact owner but no one responded. We finally contacted Uhaul by phone and were helped through the process...after many attempts, repeated phone calls where we had to repeat the entire scenario again and again because we kept getting a new agent on the phone. The equipment we reserved was not in the truck, so after 2 hours we were finally able to get the keys and leave. This was way more than we bargained for, it was a frustrating experience and we had no idea this was a self-serve deal to get this truck. We wouldn't recommend this place to anyone, ever.
Ronald LI returned the trailer on a Sunday and there were no personnel present and I did not see the facilities. I answered yes to each as these were required fields.
William EThey said the dolly was in the truck but upon inspection there was no dolly and the location was closed so could not get a dolly.
Jodi BLeRoy was very helpful.
BERT S