The person working at the counter (I forget her name) was extremely nice and helpful, some of the best customer service I've seen lately. Although it seems unfair/complicated that she's having to take care of Uhaul while also having to tend to the gas station counter all by herself without a second person, particularly when she has to step outside to give us the trailer and leave the store unattended for a brief time. Not her fault and she still did great.
Donald M
Exxon Alta Mere
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Worth, TX 76116
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The staff was extremely helpful and friendly and knowledgeable.
BRANDI WThey really gave me a UhAul on E and charging $57 dollars because I returned it on E. And the 3-5 business day return for deposits is BOGUS. I returned my UhAul 5 days ago (before the return day) and now they’re telling me it’ll be another 3-5 business day. Straight trash. Would NEVER recommend.
Katherine JThey had no clue what they were doing there. Took me 45 min to get my equipment. Most of that was them not knowing how to check me in. Then they couldn’t remove extra charges for Dollie’s and pads that I didn’t need. I had to call for a refund. Worst rental experience I’ve ever had. I won’t be using U-Haul again.
Michael MI used the mobile check-in, and everything went smoothly. Truck was clean and operated great.
William O