The keys were missing and the customer service person hung up on me. The truck we ended up taking was dirty and had no gas in it.
Haylie J
Level 1 Scrubs and Accessories
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Worth, TX 76137
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- 3.0 Average Customer Rating
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How U-Haul Reviews Workthe truck was dirty and had basically zero gas
Anthony EI went to get the car, but there was absolutely no fuel.
Sai SVery difficult self pick up process and poor communication with customer service. Was given false information about dropping off to other location and double charged when I was told it would be a flat rate of $125
Elibeth SAll the processes were good and the vehicle was very good. Charges were clear. Overall, a very good experience.
Pedro R