No one was available at pick-up time. I asked several patrons of the property but they didn't know where the responsible party was. I left and he finally called and said he was on the way. I still couldn't locate him when i returned. When he finally showed up, he was not experienced with the process and had to call a family member to walk him through it. The equipment was missing a connector and it turned out 1 ramp was damaged. Pick-up took roughly 2 hours or more start to finish. The place was dirty and had no heat. He let us use the bathroom since we were waiting so long. This i appreciated but it was also dirty. However, he was very nice.
Whitney J
TAG Autosports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fredericksburg, VA 22407
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Customer Reviews
- 3.5 Average Customer Rating
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This location was 2 minutes right up the road from my new home. Very convenient location and had multiple Uhaul trucks on site so I could tell it was legit. I dropped off the keys after hours and was charged $10 for 2 gal of gas to reach the 1/2 mark. They should have read the notes before charging me for gas.
QUIANA LDarle mantenimiento al lugar donde colocan la llave tuvimos muchos problemas hoy cuando fuimos. Recoger el carro parece que el locker está dañado logramos abrirlo y la llave no estaba allí
Raul RNo one was at the location. It took over an hour to be on the road.
Dennis JVery friendly decent people to work with.
Carrie C