Very poor service. 10 minutes to pick up a truck as they could not match key to vehicle in computer. Could not even see out the windshield. Representative could not be bothered to check me in and said I would get a receipt by email when he gets around to it.Kyle K.
Trailer Rental & Towing in Friday Harbor, WA at San Juan Auto Parts
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Friday Harbor, WA 98250
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I rented it twice this week. It was very dirty each time and it was not full of gas and I returned it with the same amount of gas and they charged me extra for gas ðŸ˜¡ not impressed and I will not recommend this uhaul to anyone!MATTHEW W.
This was the best Uhaul experience I have ever had!Patricia B.
They were wearing masks incorrectlyJeffrey R.
Good team in Friday HarborJim P.
Not a thing!hawkins P.
This is for UHAUL company not this location. I reserved the van on the website and was offered the option to use my cell phone rather than go into the store....I chose this option. Luckily I was picking up the van during business hours although that wasn't originally the case. When I arrived and tried to use my cell, I got. notice that there was a problem with the reservation. The guy working then told me that actually that option to use my cell wasn't an option at this location. Had I been planning to pick up the van after hours and then catch a ferry (we live on an island) it would have been a huge problem. Since the website offered this and allowed the reservation for this site, I thought it was an option...perhaps I missed small print. Thanks. Otherwise positive experience.Charla Shahn M.
Quick and very easy.Scot J.
Great service from folks, and very reasonable rate for this trailer on the Island. Thanks for service and help!RICHARD M.
Smooth returnLouis G.
Vehicle was not ready for pickup at 8 pm on 8/23/20. I had to come back in the morning. Also I was double billed for my van rental, which I still have to resolve...I was charged once when I picked up the vehicle at 8:15 am on 8/24/20 and again when I dropped the vehicle off at about 6:30 pm on the same day. U-haul blew it badly more than once.WALES CHRISTIAN L.
Charged me $25 cleaning fee for some trash I asked to place in their dumpster....women was rude.james M.
https://www.uhaul.com/Orders/OrderDetail.aspx?id=9dc54ddd-f7d1-4756-8583-667da9a5c68b https://www.uhaul.com/Orders/History/ The first website is what I ordered. A 15ft truck. However, the second website is how it showed up at the rental a 10 ft truck. It almost led to not having the truck available that I ordered. It was a glitch in your software.Christopher C.
Limited options for rentals because of the rural isolated location and they are not a U-Haul dealer. They had one truck available and I need to go see if a friend of mine could drive it for me and they told me if someone else walked in they would give the truck to them instead of me. I literally was gone 15 minutes and promised them I wanted the truck. They don't let you pay ahead of time either to reserve it.peggy M.
Last time the owner was great this time owner was not working the guy that helped us was rude did not know how to work the check in system did not listen to us about instructions given to us by corporate at pick up he needs training before he is left to work aloneDawn M.
Someone had smoked in the truck, and the cab of the truck wasn't very clean. Other than that, everything was really good.Michael A.
Your online check in and check out works very well.TANYA C.
Just handed me the keys when I picked up the truck, arm rest was broken, window crank was broken door seal was bad the truck leaked fluid, and the sun visor was broken. Also said the truck would get 10 mpg well the best we received was 4 mpg. Also I had to stop and buy a fire extinguisher for the cab... I believe that's a DOT reg.Karl N.
Have available the truck that I had arranged to have at the location or at least be contacted to let me know that it was not available for pick up at the location I needed! Piss poor way to treat a human being that is already stressed with movingCory A.
They were very helpful with my needs, and provided all the service I could have asked for.john R.
The truck was not in good shape the front end floats it needed A front and alignment . But other then that Over all everything and everyone was nice !russell A.
Excellent experience!James E.
We dropped the u-haul at night and returned it via internet and drop boxGregory H.
Friendly & helpfulKevin R.