Nothing. Everything went well.Kathryn G.
Trailer Rental & Towing in Fultondale, AL at U-Haul Moving & Storage of Fultondale
Fultondale, AL 35217
(Next to the highschool)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
One-Way and In-Town Local Rentals in Fultondale, AL 35217
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Friendly & very knowledgeable great overall service..WILLIAM P.
In light of our recent tornadoes, this facility has been so helpful in assisting with all my moving needs. Special thanks to Jack in customer service for his assistance, over and above.Marilyn K.
I was supposed to drop the truck off at Gardendale Flea Mall. They advertise being open 10 to 6 but when I arrived at 3 the door was locked and there was no drop box. It took another 30 minutes to find another place to drop off the truck.FLOYD P.
Great service ðŸ‘JODY T.
No problem with the local site, biggest problem was with the on line reservation and national support. I had my reserved vehicle changed without notice, even though my original choice was shown available. Calling the UHaul support is impossible, several times I called and was left on hold with nobody to talk with. When I changed my vehicle choice back I finally had someone contact my, what I reserved was not available now. Local people were very nice, but the national support is beyond horribleRICHARD B.
Billing practices are NOT good. There is the initial hold but then I was also billed for the entire amount. So my account is hit for double the amount. Happened twice now. Never has in the past.CAROLYN L.
As soon as I arrived she told me I was not allowed to drop at the location. She was very rude and unhelpful. I ended up having to unload the trailer myself and leaving without confirmation or help form anyone.kristie W.
Service Rep was knowledgeable and very helpful.William F.
Great service. Very polite & helpful.HALEE K.
Need a little more parking area. The Employees are great!Sterling G.
Overall I had an amazing experience they associates were very helpful and was also very quick I really appreciated thatCHRISTOPHER W.
The manager was really rude and disrespectful then she had house shoes on when I came to return my truck and they rushed me to return my truck after charging me twice...MICHAEL S.
It doesn't get any better,the rate for the trailer was very cheap,nice people to deal with.Michael B.
Very friendly. Nice people.THOMAS LOUIS P.
Robert made this the best experience! He was extremely friendly, informative, and personable. Best customer service we've ever encountered. Will always go back to this location when using UHaul because of Robert's incredible customer service.CHRISTOPHER F.
The store manager has been so helpful every time we have returned a trailer here - even after hours.Catherine C.
Was there during normal business hours even the sign saying it was open hours still nobody was there to help me. Resorted to the online app and it was ok, fairly easy, had one little hiccup and had to call customer service but they were very pleasant and helped me through it. Truck was super nice and perfect for what we needed. I did have to leave my vehicle there and there wasn't anywhere convenient to park. Had to park down by the office and walk. Other than "having" to rent online, and having to park down a hill by the office and walk. I give it 4 out of 5 stars . Definitely use these trucks again! Thanks UhaulMichael W.
I was charged more for the truck despite being quoted one price. I was not told to complete my checkin at the return location to possibly not be charged for a 2 day rental. I will contact the originating location for a possible refundLORRAINE B.
Sarah was fantastic! Helped me throughout the rental process. Great customer service!! I'll be back for sure.PHILLIP B.
Everything was simple and I had no issues!Rita B.
Brooke was friendly and helpful.James R.
It takes too long when you have to talk to an associate on the phone. The system always put you on hold for 15 to 30 minutes. It's a waste of important time. Once you get a chance to talk to an associate all is well.Donald M.
I made reservation to pick up 10' truck at another location in Gardendale at 3:30 p.m.. After arriving there, I was told they didn't have a truck for me and was told to call 800 number. I requested to speak with a supervisor. I was repeatedly booked for another location that was 20 miles out of my way. I re-submitted my reservation to Fultondale location. Arrived there and was told nothing was on file for me. The front desk lady was very helpful and called 800 number to help me. I was only able to rent the 15' not 10' for several hours and not the 24 hours I needed. I requested a discount because of my inconvenience and was denied. It took me 2 1/2 hours between phone calls to 800 rep, driving around town before getting a uhaul.Vanessa C.
The windshield inside the van was so dirty it was a road hazard . Check oil light was on the dashboard.James C.