The guy who works there added $30 of the insurance without asking me and when i told him this is a different amount than the one i did online he told oh im sorry i added the insurance. He said when you come for drop off i will give you back the insurance because my manager is not here. Next day after drop off he said sorry you have to wait couple hours until my boss shows up to help you, i was going to the airport to catch my flight so i left.
YASSINE M
Darnestown Sunoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gaithersburg, MD 20878
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkExcellent service
Barbara SEasy, friendly and helpful process! Thank you Darnestown Sunoco and Preda (I’m not sure I got that right, but he was so kind).
Jean SNothing it was excellent Costumer service
Laura JIt was so easy to book my vehicle, pick it up and return. I have rented from here numerous times and I will continue coming back to this location for my U-Haul needs.
Zach B