Back of the van was soaking wet and the right rear door wouldn't shut properly. I had a piece of furniture to put in there.
Trailer Rental & Towing in Gastonia, NC at U-Haul Moving & Storage of Gastonia
Moving to or from Gastonia, NC? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Gastonia, NC 28056 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Gastonia, NC
Cargo trailers in Gastonia, NC are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Gastonia!
Utility trailers are perfect for towing large or oversize cargo in Gastonia, NC 28056. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Gastonia provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Gastonia, NC and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Gastonia, NC online today!
Trailer and Towing Supplies
after hour's check in !!is just one big mess! the check in station box want take the cods to return !! kept given new codes over. the email set up sucks .i finely just parked it were it was originally on the Uhaul lot and put the keys under driver matt and locked the dorsal on the truck.i was 23 minutes early on my return time and received a email fora late return.so what the heck .was not late
return process was efficient, employees worked to check me in quickly
We did a quick after hours checking dropoff, was a breeze to do and dropped keys into the drop slot. Easy Peazy
The return after hour on line site didn't work there were 4 people trying to return trucks and Uhal.com/share didn't work
The getting in and out is very hard ,I wish there was a different place to rent trucks in the area.
I wasn't given the supplies I ordered.
The lady at the counter could be a little nicer maybe smile a little bit. Take time to explain what is going on.
Final cost was significantly higher than the quote. It was my understanding that the rentals for one day, the 1st 100 miles were covered under the rental fee and that charges would be applied to mileage after that amount. This was not the case. Will Use enterprise next time.
What has happened to friendly customer service? And.....customers should not be expected to back a trailer into a space, or get an eye roll when the attempt fails! * employee was not wearing a mask
The service representatives where all over the place with no masks and did not give full directions on uhaul requirements
The customer service wasn't there. Representatives didn't seem friendly. When returning the equipment, I was told to check the equipment at the outside kiosk/vehicle port. Once at the kiosk/vehicle port, I had to go back inside for a receipt. It wouldn't been nice to not have to go back and forth.
The windshield was dirty, but just a small oversight I think.
Very professional and friendly towards their customers. Will continue to use their services! Thanks U-Haul!
friendly and polite staff.
Better assistance with people answering phones! Otherwise everything thing is perfect.
I had to wait over 2 hours for my truck to return which put me way behind on my schedule. When you are told a pick up time do not change it so you can get one more rental in that day. When you put a $50 rental In front of a $600 + that is bad business. This year alone I have spent around $2,000 with UHaul this year alone. Not really happy with the service. And one other thing. When your employees walk around without a face mask you don't tell the customer that they have to leave the building because they don't have one on.
This location is the most convenient. The truck was somewhat clean except for the windshield, which was very dirty. When I arrived to pick up the truck on this occasion I was not told where the truck was located and had to find it myself with my hands full with straps and furniture covers in hand and no one offered to help. All my previous trips To U-Haul , including 3 weeks ago, the truck was pulled up to the front where it is more accessible to load any personal items as well as the furniture pads were already loaded up in the truck. That is customer service. Should not have to go and find the truck at the back of the lot with arms full.
Customer service rep was excellent but the software added items to my online reservation I did not request (blankets and hand truck) and she had trouble removing them which resulted in a 10 minute delay. Also the terminal for the credit cards at that station was down and I had to hand my card to the rep. I will not use the online check-in in the future.
Found the remains of cigarettes in the vehicle and it smelled heavily of smoke upon pickup. Reserved truck for 24 hrs, went to request early pickup and instead of getting it for the 24hrs I got it for 3hrs and was charged for the 24. Uhaul modified my contract to state the 3 hrs. Not very good customer service. In the future I will take my business elsewhere.
Improve maintenance and awareness of equipment. Increase employee empathy. Having a 6x12 trailer with no brakes is unacceptable and I do not feel that sufficient consideration was given for the negligence involved and the danger this could have put me and my family in. Please understand that in an emergency braking situation that could have killed us. That is a responsibility this company should take seriously. When we switched to a truck, it had trash in the cab and smelled bad. I feel I should have been compensated more for how bad my experience was with the trailer. I wish the representatives had a basic understanding of how the equipment works as well. Like that brakes will not work without fluid just because â€œthe ball is thereâ€ in the sight glass when it clearly says right next to it that it must be floating in fluid. Also I never got any information to do a walk-around with, so I was left to wonder if when I got to the return I'd be charged for any unmarked damage. All around a very poor interaction and I will look for any opportunity to use a different company in the future. Certainly not this location.
All went great Very helpful people
Owner is great. Very happy. Will be using this location in the future.
I did online check in and was confused when I arrived about where to go and what to do. Everyone was very helpfulâ€”but signs would be helpful. ðŸ˜Š
70 dollars in fees i brought the truck back during business hours i was not aware i had to download anything not to get charged a fee and 10 gallons to put an 8th of a tank back thats bologna. 30 dollars for someone to pump gas get the fluck out of here with that. I want 30 dollars for having to take time out of my day to write this review . i was never told i have to pay someone to pump gas i was told i would have to pay for the fuel if it was not brought back at .25 of a tank. Less then 50 miles $ 213.00. Scam make sure people at the front know what they are doing.