The location was fine. However, I made a reservation to a location closer to home. U-Haul moved the pickup location farther away, What good is a reservation if UHaul does not meet its obligation? You took the reservation, but did not honor it. That also cost me more in gas.
Michael A
Hot Tub Tonys
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Geneva, IL 60134
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkEverything about it was seamless- particularly the personal attention and customer service! We will never go anywhere else! Fantastic!!!
Lisa PMatt was great to work with on pickup and adjusted his schedule to accommodate. Process was quick, truck was ready, clean and customer service was great!
Peter CPickup very smooth! Love the pre-check-in online - saves time.
Jennifer GLove renting from this location. They’re great!!
Debora M