Were given conflicting information as to how soon to reserve a truck. No knowledge on use of EZ Pass transponders on UHaul trucks. Our email address was incorrect (although it was spelled out 3 times) so a contract was not received. Truck was clean, but gas tank was half empty and no personal instruction given regarding truck. (Store opened 45 minutes late as employee's car broke down on the way to work and another employee on her day off had to be called in.) Incorrect information given in regards to getting credit for returned boxes. Quite often when the Gettysburg store was called, the call ended up being transferred to your 800 customer service department. Fortunately one of our final calls was answered by Yvonne Davis who was able to finally help us in regards to our refund for unused boxes. Truck was to be returned to Alma, MI but store was closed due to owner's back surgery. It would have been more professional if the owner had notified UHaul of the temporary closure so the information could have been passed on to us before we got there. We had inadequate directions to find the UHaul in Mt. Pleasant. All in all, not a pleasant experience until we dealt with Shaun Cromar, general manager in Mt. Pleasant at the Parkway Dr. store.
Trailer Rental & Towing in Gettysburg, PA at U-Haul of Gettysburg
Moving to or from Gettysburg, PA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Gettysburg, PA 17325 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Gettysburg, PA
Cargo trailers in Gettysburg, PA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul of Gettysburg!
Utility trailers are perfect for towing large or oversize cargo in Gettysburg, PA 17325. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul of Gettysburg provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Gettysburg, PA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Gettysburg, PA online today!
Trailer and Towing Supplies
When we got there, there was confusion on if an employee was going to come out. Then the employee charged us for the gas when we had filled it to the level we picked it up at. He admitted that our document matched the gas level that we returned it at, but his system said something different. He couldn't undo it without a manager, which he didn't even know the hours that the manager worked. Wouldn't come here again.
Have more team members during busy hours.
Gettysburg Location Always has great customer service!
The van was great. Very roomy and road smoothly. Andrew was very helpful and nice both when we picked up and dropped off. Good Uhaul experience! Thank you!
Local truck ran fine however it is older and there is a lot of slop in the steering.
I have been using this uhaul service for four years now and rent a truck at least once a year and have never had an issues. They have trucks available, check in and check out is very fast. Thank you!
My reservation was messed up. I got there and the trailer i had reserved was already gone. There was a walk in and my trailer was given to that person. I also got a confirmation of payment for my rental with my old address which I updated prior. I also got a confirmation for another rental with my new address and a different persons name and credit card #. So someplace there is a error. I had to use a different kind of trailer less the ramp that I wanted. I made it work.
Let people know if they are returning unused boxes they need a receipt even though they say uhaul all over them can't seem to find mine now I'm stuck with them
It was not a good experience. I put in an order for Friday, oct 16th. The 24/7 wasn't working...at first I was told it was because someone had totaled the 15ft truck I had ordered. Then after waiting and trying for an hour- I was told actually it was because the whole system was down...and U-Haul can't do paper rentals. I asked about the $50 guarantee...and was told it didn't apply. The person working at 3:30pm...was unprofessional, talked about when he quits, hung up after talking with someone and called her a bitch (I kept silent and waited patiently). I then had to rearrange everything for Sunday- make another trip to Gettysburg for the U-Haul...and the person who worked Saturday didn't set up my 24/7. So I still had to go in, and wait for the employees (Sunday employees were excellent by the way) to put in my blankets and dollys and find a truck and key). As of right now- I can't imagine going back there unless things change for the better.
Staff was knowledgeable and professional.
Keep up the good work.
The young lady that made my reservations was outstanding. She helped hook up and unhook. She needs more help!!!!
Associate was very helpful.
I booked u hual in my location and the day i go to pick up they told me they don't have any u hual in my location and i called coustumer service they told me to get that from 55 miles far in other location. so i had to go all way that far to get u hual. and after that some stupid employee after drop up they charge me around $4000 on my credit card and i had to call them back and they told me that was there mistake . so i will never ever prefer u hual.
The truck cab did not look like it had been cleaned, let alone sanitized, in quite awhile. I think under these conditions the cab should be cleaned and sanitized between uses.
Online reservation and pickup is very confusing! Ran into alot of problems! Luckily the people working at the gettysburg Pa uhaul location sorted everything out quickly!
Have enough customer service people working to speed up the process of pick up and returning vehicles. 30 minutes is too long.
Nothing, they were great!
Cap was missing allowing dirt and water to contaminate wheel bearing. This was reported when I returned trailer.
The vehicle I rented for a 1-way move had a consistent pull to the right and obviously needed a front end alignment. Better maintenance of the U-Haul fleet would prevent this issue in the future and is NOT indicative of the Gettysburg location.
Great people, very friendly and helpful.
I was very satisfied with the service & 20 foot truck that I rented.