To be clear, this comment is about U-Haul again and NOT Direct Discount Appliances. They changed the location on me again. The original location is open to 7PM so that's the time I was working with. The location I ended up with closed at 5PM but the U-Haul person I was talking to said I could do a "self check-in" after 5. She sent a text message and an email with a link for the self check-in. When I got to the location around 6PM, BOTH self check-in links gave me "page not found" errors. I parked the truck next to another U-Haul truck and a trailer in front of the building but didn't see key drop box so I had to go back again this morning to give them the key (and found out the key drop box and where I should have parked the truck was in back of the building).
MIchael L
Direct Discount Appliances
(U-Haul Neighborhood Dealer)
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