Good this location
Luis C
Pac N Go Express Shipping LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glendale, NY 11385
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe location was supposed to open at 11:00 AM, but the employee didn’t show up until 11:40. When he finally arrived, he wasn’t helpful at all. He was extremely rude and kept interrupting us while we were trying to explain the situation. On top of that, the inside of the vehicle was already very dirty when I received it, yet I was still charged a $25 cleaning fee. I really don’t understand how I can be charged a cleaning fee for a vehicle that was given to me dirty in the first place. Overall, this was an extremely frustrating and disappointing experience. Between the long wait, the rude customer service, the dirty vehicle, and the unfair cleaning charge, I honestly don’t think I would rent from U-Haul again.
Zehra AThe guy was helpful and warned about you guys scamming me. I like him.
Kareem KI was told to go to my original location. Then they said they didn’t have my vehicle. I was there for an hour. They sent me to another place, i PAID for the transportation to the other place for pick up and drop off which was not planned.
Gabriel SThe incorrect vehicle was offered, I could not find it and it did not exist. After an hour on the phone they gave me a different truck. When I tried to get help from the rep at the location he would not pick up the phone, and asked me to text. When I texted he never responded to me. Never go to this location.
Sage C