I had a terrible experience with this rental. I have used uhaul in the past and never have experienced anything like this. The truck was filthy and required a thorough cleaning before I could even use it. I am still yet to receive a call for a resolution
Matthew M
Lehigh Yard
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glenview, IL 60026
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Customer Reviews
- 2.5 Average Customer Rating
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2 charges to CC. No response to the extra gas that was filled. No offset for the extra gas. Upon pick up 30 miles or less in tank. Check in system was flawed too 40 min to figure out. You basically do the work in absence of a employee.
David GThe truck was not safe to drive. Completely bald tires. I have pics. Headlights pointed in strange directions. Lots of warning beepers and lights. And I did not get the blankets I ordered but was still charged for them.
Scott KThe app generally worked well, but wouldn't allow me to extend the time, and then when it was too late indicated another family was waiting for the vehicle, which would have been good to know earlier (there wasn't anyone waiting when I arrive, which was a relief).
Thomas IApp was terrible to use, had to call customer service to figure it out for both the rental and return, no person was there to help, highly highly do NOT recommend.
Gavin J