Odometer mileage was wrong. Was told it would be corrected. It was not. Return location was wrong. Was told it would be corrected. It was not. Felt like we were lied to from day one. Was told we were going to get $100 deposit back after we returned the equipment. That didn’t happen either.
Eric K
Empire Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gloster, MS 39638
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No one was there to receive the equipment but all went well.
Wayne SSheryl was extremely helpful. This location is where I live and she talked me through how to get the truck at the other location the day before. I was very nervous about using phone for the this. I'm a senior and unaccustomed to doing things digitally rather than in person. It makes me very anxious.
Cynthia WNo one at office. Maybe due to holiday. Upon getting my final bill I was charged for gas. Truck was checked out with 1/8 of a tank and returned with 1/4. Person U talked to said that was correct and they would "check on it". Next time I will take a picture of the gauge! It would also be nice if Uhaul gave 2 days for a 90 mile move across state line. 24 hours is a tight window especially for $265!
Stephen Tnone
Wayne A