There was a wasp nest in cabin.
Michael M
Recreational Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gloucester Point, VA 23062
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The pickup location was fine. However, I reserved a 20 foot truck on-line. I called the Monday before pickup to confirm availability and was assured it was good. I received a call on Thursday / Friday informing me I would be given a 26 foot truck. WAY TOO BIG for my purposes but I didn't have a choice. My guess is the larger truck did cost me more in gas mileage. The biggest issue was as I was driving from VA to GA Sunday, I was just south of Charlotte, NC around 5:30 pm when it started to rain. The windshield wipers did work but the wiper blades were completely bad. With it being dark and rainy, I had to pull off I85 as I could not see. Fortunately, I was able to purchase a new wiper blade but it was very challenging trying to change it with the size of the F650 truck. I did report an issue to your call center but was eventually able to get it done. That was not the type of problem I would have expected to have to deal with. Very dangerous and inconvenient. I did explain this to the drop off location but it was very evident they did not give a shit. Poor customer service. At a minimum, I expect to be credited for purchasing a replacement windshield wiper.
Greg FVery friendly and helpful. Easy pick up
Harold LClean up/Check on the truck before its rented to another user.
Rosa TStaff was fast, friendly, efficient, and helpful. They got me the truck I needed after another dealer was unable to provide the truck I'd reserved. The truck was very clean. I'll use them again.
STEVEN L