I had a lot of issues with the Uhual. The passenger door was broken and wouldn’t shut all the way so the wind was blowing in the truck. The ramp kept getting stuck to the point it took over 20 minutes to shut it, which made the moving process way longer and the alignment was messed up as well, whenever I would drive the truck would jerk itself back and forth which made it extremely difficult for me to drive and also added a lot of extra time to my moving process. I’m super upset about the experience over all with the U-Haul.
samantha c
LE Trailers LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Golden, CO 80403
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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They somehow didn't log or report the fact that I had returned the truck, causing me to get threatening emails and texts from U-Haul the next day about how it was late and could be reported stolen, when no, I had returned it on time.
ARTHUR RIt was just a parking lot in an industrial park area. Only indicator it was a uhaul location was a tiny sign on a sandwich-board by the street. Had to call support to confirm it was the right location. Nobody was around and no instructions for the return. No good parking for the return, so it took up 4-5 pull-in parking spaces. Also, the uhaul app took o er an hour to return because the app kept timing out and giving errors, even though my cell phone had 5G connection with full signal. Overall a bad user experience using the app.
TIMOTHY SThe 5'x8' trailer worked well. I understand it was one of the newer versions of this trailer. The fold down door in the rear worked well and was easy to load. I would recommend the trailer be hooked up to your vehicle prior to trying to load it. I initially did not have it hooked up when I started to load, stepped on the rear door and the entire trailer tilted to the rear and the roof smacked me in the forehead. Other than that little bump, the trailer worked well as it tracked behind my pickup without any sway. I did try hard to load my items according to the 60/40 weight recommendation and I kept the weight as even as I could from the R/L sides which I think helped the ride. I do wish it had strapping rings in the middle of the trailer which would have been easier to use but I made due with the top and bottom strapping rings.
JOSEPH BGreat service
John B