Nothing.....DeNorma did an awesome job!
Trailer Rental & Towing in Grand Prairie, TX at Compass Self Storage
Moving to or from Grand Prairie, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Grand Prairie, TX 75052 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Grand Prairie, TX
Cargo trailers in Grand Prairie, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Compass Self Storage!
Utility trailers are perfect for towing large or oversize cargo in Grand Prairie, TX 75052. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Compass Self Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Grand Prairie, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Grand Prairie, TX online today!
Trailer and Towing Supplies
There is very little parking for customers but other than that everything was great.
Everything was very good, good Service, Nice Customers service, lm very happy using Compass Self Storage. Norma is Wonderful person and great Service, lm prefer to go there went l need Uhaul, and Storsge, Thanks you for the Services
Y'all were amazing! Sense of humor, helpful, kind, wanted to give us the best deal.
Lady who helped me was great. Very personable and knowledgeable!
Awesome Customer Service.
Had a "guaranteed" reservation for 8am at one location, called the day before to confirm and assured all was set, but later in the day received info that the truck would be at a different location that didn't open until 930. Not happy at all.
I love this location. De'Norma is the manager and she handled my every need. I got the truck on time and it was easy to return.
The lady was very nice..
Not sure of her name but she was so helpful and provided a solution to a frustrating event trying to find gas stations with gas and also first drop off location. She went above and beyond and I do want her to be recognized. I also noted her call a customer by name and just tray him like she was family..wonderful lady. Thankyou! This was compass self storage..off Watson rd.
That lady was very helpful, and courtious. The problem lies with U-HAUL its self. I called to book a tow dollies to move my 84 Mercedes Benz. I gave all the info then was told "U-HAUL" would not be able to help me because the merc. Was to low. NOT true, I had another merc I moved awhile back so I knew it would fit and not catch or rub or drag. I am not happy with U-HAUL. If I have to do business with U-HAUL i will do it thru an off site.
I was completely mislead on pricing and ended up being charged almost $50 more than what I was told. We went over all the fees when I booked. Then when returning the uhaul and trying to get someone to help me with the huge cost difference I just kept being sent to someone else. 3 people later it still isn't resolved. My frustration level is through the roof now and had gone on for 2 days. Hopefully I'll actually get myrefund for the difference. That will be the only way uhaul can make it right in my book. Other wise I won't be renting ever again.
The ladies that helped me both times were great. They were polite, friendly and took time to explain my options without trying to "oversell" other products. Excellent service!
This location provided fast & friendly customer service!
On our trip the rear right outer tie went flat, we waited for a recovery personnel top arrive, after he replaced the tire he showed me the condition of the tire. To my surprise the entire tire was threadless, not wormed out, but completely bald of threads. Now imagine had that tire blew out while at 55 miles hour while towing my wife's Caravan? Can you imagine the disaster it could've created? Not to mention the danger you placed our lives in, my son and myself. After that incident, I had trouble sleeping and concentrating, just thinking about how your company almost ruined our family. That is totally unacceptable and I am presently consulting an attorney to take legal action against your company. That is totally negligent and downright irresponsible (I have pictures to prove it ). I rented your equipment in good faith, trusting that the vehicle was in safe operating conditions, but obviously that was not the case. In fact, additionally I will contact the DOT and send them copies of the picture of tire. But that will just not be satisfactory, I will contact the Channel 7 news here in Miami as well as in Texas, and ask that they conduct their own investigation and bring it to the attention of the public, because as a hardworking and retired federal officer, I feel I have a responsibility to inform others of the dangers in renting with your company. I will also go on social media, and there are plenty of followers, notify and place the pictures on the social media. As soon as I consult an attorney, I will contact you or my atoorney will.
She didn't know how to process the check out correctly, so we sat there for an hour while she tried over and over again. She took two personal calls while attempting to check us out. Then this location didn't even have any of the additional equipment for my reservation. I had to drive down the road to acquire the blankets and dolly that I needed. Disappointed overall with this experience. Please educate your staff. They need a refresher on the CRM software you use as well as a course on customer service skills. Don't shoot the shit with your aunt while checking me out!
Awesome experience with Compass Storage in Grand Prairie!
Thanks for the help ladies Great job
Keep Joshua Bledsoe out of public view
I apologize, I forgot the ladys' name . . .but I thank her for her job well done. She was, hands down , the best u-haul site manager I have ever dealt with. She went above and beyond . . . .and for that I am greatful. There needs to be more people like her period!
The pick up location was approximately 25 miles away from where I lived and had requested to pick up the truck. It added an additional hour just to go pick it up. I was not notified of where to pick up the truck until the day beforehand. There were at least 4 Uhaul locations that were closer than this one. Thankfully, the owner at this location was willing to give us a few extra miles to compensate. Unfortunately, he couldn't give us time back to our already hectic day. Further, the truck did not come standard with a ramp. This was not made clear on the website when I placed the order. We weren't able to get a ramp that day and were stuck lifting heavy furniture in and out of the truck.
Everything including the store and the blankets that we had to return smelled like dog poop. The truck that we were supposed to rent wouldn't start and the one we did rent always showed that it had a low battery.