The size of the truck was totally inadequate. I described my furniture sizes, appliances size and was told what size would accommodate them. It was way off. I had organized a loading party , involving several people and it was not possible to change the timing of this. I had to leave my twin mattress and box springs, a dresser, small barbecue and miscellaneous books. Then when we were beginning our drive across country in progressively warmer weather the AC failed to work consistently. The shifting was strange, racing engine o. Slate ground. I will not be doing business nor recommending UHAUL again. Clean and inviting locations don't make up for shoddy equipment and inadequate estimates for size needed. Your questions evaluating the drop off and pick up locations have nothing to do with the service or quality of your equipment. They are superficial.
deanne p
American Secure Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grants Pass, OR 97526
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Worst drop off location after hours. Nowhere to turn around with a trailer and very uneven ground. Wasn’t given a code to get in a gate.
Alana DAll good
Ian SThere was mud in the bed so we swept it out before we returned it. Otherwise everything was great. Thank You
RANDAL OThe entire process was quick, straightforward and satisfying. This was not my first visit at the Foothill Blvd. location. I absolutely love the customer service!
Richard S