Explained issues and concerns to assistant manager about pick up experience. He took the time to acknowledge our concerns and even submitted a report to the GM of the location we picked up at and requested a partial refund on our behalf.
Trailer Rental & Towing in Great Falls, MT at U-Haul Moving & Storage of Great Falls West
Moving to or from Great Falls, MT? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Great Falls, MT 59404 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Great Falls, MT
Cargo trailers in Great Falls, MT are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Great Falls West!
Utility trailers are perfect for towing large or oversize cargo in Great Falls, MT 59404. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Great Falls West provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Great Falls, MT and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Great Falls, MT online today!
Trailer and Towing Supplies
This location is good. However the 10th Avenue location in Great Falls MT is horrible. The people are rude, bossy, inconsiderate, and impossible!! I would love to have the opportunity to speak to someone from the HR department or corporate office that is in control of that branch.
Great customer service and love the fact that U-haul has partnered with The Conservation Fund to pay it forward on your carbon footprint!
You charge $25 dollars if it's not swept out. The one I rented was not swept out so why would you charge people for that if your not even going to do it?
I noted to the worker that the windshield wipers were worn out. He said he would replace them. I wonder if you might not add a wiper and fluid check to your inspection/vehicle prep process.
Ensure employees use proper techniques for attaching safety chains. Individual attaching my trailer had a new employee with him. He told new employee you can either attach chains like they showed you in training or how my dad taught me. For the love of god make him do it the way they showed in training. (Two rental trailers in seven days same thing same employee)
I highly recommend people to go through uhaul forsure
The manager or owner "Mike" was SO helpful and detailed. He explained things easily and his directions were easy to understand. He made a very stressful and complex move much more simple and easy on myself and my family!! There was another gentleman that helped, he was younger and I believe his name was "Chuck". He was helpful as well in the checkout process and helping us understand what we needed to do. Great people!
Nothing! The 2 young men that helped me were great!!!
The lady at the Clinton pick up location sold a lock to us that did not fit the truck's rollup door. Otherwise, all went well.
When the store manager couldn't find the key for the van I was renting, it should have been a hint. Eventually he did find it and the van was just what I needed. Upon turn in, though, I was told that the bill for my 90 minute rental covering less than 15 miles was $174. The situation was resolved, but imagine my surprise! The rental was fine, but the start and the finish both had issues.
Reserved at $89 and ended up being billed $119. Inside trailer was clean and maintained but the exterior wouldn't give you that impression. A friend rented from another location in Great Falls and paid a $1 for a bigger trailer, felt I would have been better to cancel reservation and go to different location.
the trailer had no jack on it. we had to lift the heavy trailer onto the ball on my truck. Not safe! If i had any trouble on the road I would have been unable to do this myself. It took my husband and the employee at Uhaul to lift it on.
It was fine. It took awhile on pickup but there seemed to only be one person working at the time so I can't give him to much flack for that, he was doing what he could
The service was great
Employee who checked in my equipment was having a bad day. Used foul language twice but not directed at me, was directed at another employee. Maybe he needs some time off.
Always very helpful
Keep doing what you are doing
My movers did not show up at the store and I couldn't reach them. Chuck at the Central West location went to work helping me find movers. He was very friendly and helpful to me, and did in fact find movers for me the following day. I cannot say enough about the excellent customer service Chuck provided for me at a very stressful time. You are fortunate to have Chuck as an employee. I have not experienced customer service like this in years!
Fast and efficient!
Mike Gaines the general manager was outstanding included his employee. Made the move in experience wonderful. Thanks for having such great employees! We enjoy doing business with Uhaul.
can't think of anything
Everyone and everything was perfect
Poor customer care when it came to putting in the correct rental dates and location, causing the price of the truck rental in to being more. Also non management team had contacted me regarding my concerns.