Best cheese sandwich I’ve ever had !
THOMAS A
Green Valley Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Green Valley, AZ 85614
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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My U-Haul Experience I reserved a 20' truck along with a utility dolly, furniture dolly, and moving pads through the U-Haul app to help with my move. When I arrived the next morning to pick up the truck, I couldn’t get the lockbox open to retrieve the key, so I went inside. An older lady assisted me, and I was able to proceed with check-in on the app. During the inspection, I noticed that none of the additional rental items I had reserved (dollies and pads) were in the truck. I documented this in the app with photos and noted the missing items. Because I was in a hurry and already frustrated, I left without them. When I returned the truck, I saw that I was still being charged for the missing items. I went inside and asked about the bill. A younger lady told me there was nothing she could do but gave me a number to call. I mentioned I would instead submit the issue through the app’s billing form, which I did immediately. The email response I received stated that a representative would follow up with me — but it’s now been four days and I haven’t heard anything back. I paid for items I never received, and the lack of follow-up has been extremely disappointing. I hope U-Haul can improve communication and customer support to address situations like this more fairly.
Glenn STac was exceptional.
KATHRYN CNo comment
THOMAS TThe overall experience booking a cargo van on line at this location was easy and streamlined. The staff was friendly and helpful in walking me through the entire rental verification process. I would recommend this U haul location for your moving needs.
DOREL V