The truck was dirty but Victoria cleaned the truckVICTOR A.
Trailer Rental & Towing in Green Valley, AZ at Chevron Green Valley
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Green Valley, AZ 85614
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The truck smelled like massive cigarettes. I was driving the truck to Phoenix and there was an issue that I needed to stay in Phoenix and I tried to return the truck up there instead and the guy told me there shouldn't be a problem because I was still in state. Turns out they wouldn't let me return up in Phoenix and needed to take it back to green valley. I needed to find a ride from green valley back to Phoenix that day because I needed to be in Phoenix. I understand I said I was going to return it back to green valley but encountered a family emergency up in Phoenix.Erica P.
Cruise control on this model. My trip was a little long to not have cruise.Nancy W.
The truck was not washed or very well cleaned. Most importantly, the ramp would NOT extend from the bed (nice to discover that after driving to Tucson to pick up the furniture that needed to be moved). The gas cap light on the dashboard never went out. To make things worse, we were supposed to pick up the truck at a different location, but after more than an hour of trying to complete the mobile pick-up and speaking to multiple U-Haul people on the phone, we had to got to a different location. Horrible, horrible, service.Jeffrey N.
I am currently being charged $40 for extra days because they failed to check me in on the actual day of return. I am trying to get that issue resolved still. Very dissatisfied with my entire Uhaul experience.BRADLEY N.
Dylan was wonderful and so helpful.Jean T.
The trailer worked out fine for the job I had to do. There was a droning noise that was coming from the trailer. In my past history in the automotive field. This could be the sound of a bad wheel bearing. I'm not saying it is for sure but I think it would be worth checking Out.Claude C.
Very friendly and caring.Ricky G.
Not trained employee.Greg Z.
No improvement needed!! Highest compliments to Victoria and Dylan at Chevron-Green Valley, Arizona!!They were outstanding!!!!!Larry M.
Excellent PerfectGeorge F.
Good car hauler, no problemsBernd K.
I forgot his name, but the guy who helped me at this location was perfect. He had the best customer skills and was very friendly.Steven T.
Very kind , helpfulyasmin M.
Truck was not ready when we arrived, I had done all paperwork online. It was not cleaned or filled with gas. The windshield wipers were broken. We had to wait 30 min for the clerk to get there side of paperwork finished. They were talking about some of their truck getting gas siphoned over night and still charging customers for it. Very unprofessional.Laura H.
Make sure someone shows up on time when you schedule your pickup.Loren D.
They charged me an extra day and put that I returned the truck at 2:17 pm when I returned it at 9 amAMBER M.
Associates process paperwork when they have time, after grocery customers. In my case, processed 2 days later, adding charges not fully reimbursed. Uhaul phone call goes to someone at home, and issue is NOT RESOLVED.RANDALL H.
The staff there was very helpful & friendly!! Thank you!Brenda D.
The employee helping me was slow at renting me the truck because she didn't know what she was doing and had to ask a lot of questions.Samuel B.
Shannon helped us with our reservation. Very professional. Has a great personality.elizabeth L.
I dropped off tow dolly Monday night 12/14/20 after they closed. I called Uhaul and gave a woman by the name of Tia the contract number and drop location. This was the night of the 4th day. . She said everything was good. Later on 12/16/20 I get a call and asked if I'm going to keep the tow dolly and extra day. Then I get a charge for the extra day on my CC. Now I've got to take the time to get this straight and dispute the extra charge. I called UHaul and confirmed drop on Monday night 12/14/20 which was within the 5 day rental. Uhaul needs to communicate better within their organizationKENNETH M.
Not only did my app not work but the truck that I was in the system for my pickup was stolen from the u-haul place my time was waste I rented a truck for 6 hours it took an hour and a half to just rent the truck I will never rent from u-haul again I will be using budget rental trucks from now onMichael S.
False advertising of prices. Clerk seemed very annoyed about his job. There was absolutely no customer service.Kerri K.
Improve web site. Had to go to office to make reservation, they had to call to get over charge corrected.Robert M.