Owner was unprofessional
DONDI W
Shann Groceries
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greensboro, NC 27406
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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The location is a smoke shop that smelled strongly of weed. The person at the window didn't even handle the rental. I had to speak through the person's phone to a 3rd party. At one point, the person got agitated because something happened and he had to start over. I completed the pre-arrival checklist and provided all my information, but the attendant kept asking for it again. The trailer had a lot of mud and a dirty rag in it.
John MSaid I rented for 2 days and I did not. Only one day, and has never called me back to straighten this out. I was overcharged
Joyce CThey were all great places and I rented Uhauls all week. Overall great experience. Couple of the tires on the trailer and 10’ truck were low at pick-up. But once we pumped them back up, the held. The locations for pickup and delivery were awesome. They were able to get me a 10’ truck instead of a 15’ even when traveling 690 miles. Very kind, professional. One place called around for me and the shop I picked it up from, took extra time to get me the truck right away. That was while juggling NC auto inspections he had to get done and managing the whole shop/rental on his own. That’s dedication thru chaos. He was very understanding and helped even though his shop had those times blocked out for no U-HAUL pick up. The app messed up my mileage to show I was over and owed more money. I called U-HAUL customer service. Not only did they speak English, they were understanding of the situation and helped us navigate thru what happened on the app. After review, she saw that the wrong mileage was entered and the app had a clutch of some kind. The charges were taken off and we are extremely grateful. I’m sure there’s more, but I really did have a great experience renting a U-Haul. Thank you for making it happen. Best regards,
Nathan BI put the right amount of gas no need to charge me for 2 gallons I put right back the same amount. Did not like the sell o had to get the free strove. I’m old I need to talk to a person not the mobile place. Very unhappy
GEORGE R