The rep, Chanel, at this location was wonderful in helping me navigate this terrible experience. I originally reserved a truck in Sophia, NC but when I arrived the truck was not available. No one called to inform me of this prior. The lady took over an hour to try to find me another truck. I ended up having to drive to Greensboro, NC to get the truck I needed. This was a major inconvenience and killed my timing for the move that day. My original quote was for $154.68 but I ended up paying $199.29, which I still don’t understand. Also, the actual beginning fuel in the truck (that I have a picture on my phone - with time stamp) does not match what the paperwork shows. I am very disappointed in the entire experience
Terri W
FloFra Transportation & Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greensboro, NC 27406
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They did a great job. U-Haul’s nationwide system was down and they worked with me to find a solution!
Peter E