To me this appears to be UHaul’s fault. They allowed me to schedule pick up for 7 am then changed it to 8am with less than 24 hours notice. I already had 4 people lined up to help me move and had to change plans last minute. The truck was dirty. The equipment I ordered was unavailable. No one from uhaul reached out at any point. I’ve rented from uhaul several times without issue before this awful experience. I have to say I’ll be moving on to Penske or someone else next time.
Mary E
Rockys Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenville, RI 02828
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This particular truck is in need of repair. The front end was very loose and made the steering vague and difficult to maintain a path of travel. The air conditioning worked sporadically, often shutting off on its own. The driver's door was out of alignment and needed to be slammed to close properly.
RICHARD BThis was an older truck with fairly high mileage. It ran ok but sounded tired. It did serve its purpose though. The windshield wiper blades were noisy and need to be replaced. The one item missing and would be most helpful is a backup camera.
RICHARD BExcellent
DAVID HI used to go to the location in Pawtucket but after a bad experience and some integrity issues I refused to go there and tried Ace hardware. The trailer I rented was the best condition trailer I have gotten from U-Haul to date. The process was so much quicker to rent than the main hub in Pawtucket and it was a more personal experience. The location is closer and just gained a lifetime customer. Best U-Haul experience by far at this location so thank you.
COREY R