I've already explained this in my previous comments. I rented the truck in Florida and drove it to Indiana. The truck was returned with more gas than required, with the rental equipment, clean and more than a day early. I was told no refund would be given. I rented the truck online and tried to give myself plenty of time to make sure the truck would be returned by the due date. Online, I did not read anything about no refunds for an early return. Perhaps it is there and I didn't see it. Had I known this, I would have estimated the time I needed the truck differently. Customers definitely need to know this before they rent so it should be prominently posted in the online rental form. This was an expensive mistake for me to make. In the future, I will first check with companies regarding their refund practices. The one good thing about my experience is that the truck seemed well maintained and drove well.
DANIEL L
Greenwood South
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Greenwood, IN 46143
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Thank you so much! Everyone was very nice. Very busy and handled everything nice and smoothly.
STACY DThank you‼️‼️
CHRISTOPHER PEmployee met us at the truck immediately to do the check in. Very pleasant .
JERI TGreat experience in renting a van to move a student in-state.
David R