The owner or worker was rude.
Jessica H
Greenwood South
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenwood, IN 46143
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Friendly and helpful staff
GREGG HI was shuffled from 2 Bloomington locations by your company not having a 15 foot truck The guys in greenwood were great But due to a lack of communication between Bloomington and greenwood I was overcharged Greenwood corrected after we spoke about it The process of booking was fine but the lack off trucks in Bloomington very disappointing
MICHAEL CVeteran owned and very knowledgeable. He was able to recommend the right type of hitch to improve towing ability and safe handling.
RICHARD RThe "manager" (wears an arm brace) in charge is RUDE and should not someone customer's ever have to deal with. I prefer self check-in on the app when picking up an U-Haul. He yelled at me for looking for my truck that I rented because the app told me to go look for it and gave me the license plate number. The older and bald manager, again, yelled at me because I should have come inside instead since their open. He said he wasn't going to give me my keys if I wasn't going to come in; meaning he isn't following any of the online steps and processes that he should be. He disgustingly and weirdly told me "he was watching me the entire time while I was standing outside". I'm also allergic to dogs and he has some chihuahua walking around licking me on the legs. He was so confrontational I didn't feel comfortable telling him I'm allergic to dogs because it would have seemed to be my fault and problem based off his attitude and how he deals with customers. He needs to be watched and monitored at all times or you will continue to have poor ratings. I was so HAPPY when I was allowed to drop it off by myself after hours so I wouldn't get harassed by this horrible man.
Kirsten R