We had a reservation for 9 am on a Sunday using mobile pickup because location was closed. We were given a picture and told We would find the trick to the right of the entrance. It wasn't there. We called the number provided and was told, " That hairball, you'll have to pick up at another location (20 mls away) with no reinforce for the additional miles. My husband thankfully thought to drive to other side of entrance and we found the truck. Then the fresh hell of completing the online pickup ensued... Noone was responding to chat to verify reservation... and they said they needed a passport or signed lease agreement to verify me (not driver's license?) Since my alt contract wasn't answering. (Because she was moving boxes waiting for truck to arrive) WHO CARRIES THESE THINGS AROUND WITH THEM? WHY isn't verification part of the pre reg process we did the night before? .... you've got my DL, credit card, etc! We called customer service and waited 18 min before call was answered and she said she had to transfer me... and I waited another 15 minutes.... AN HOUR LATER we finally were on the road. Moving is stressful enough. This process made it unbearable.
Trailer Rental & Towing in Hamburg, NY at All Seasons Storage
Moving to or from Hamburg, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Hamburg, NY 14075 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Hamburg, NY
Cargo trailers in Hamburg, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at All Seasons Storage!
Utility trailers are perfect for towing large or oversize cargo in Hamburg, NY 14075. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at All Seasons Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Hamburg, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Hamburg, NY online today!
Trailer and Towing Supplies
Sign on the door says "masks required" but when the service rep came outside to check the return rental he did not wear a mask and didn't have one in sight!
The guy I worked with was very thorough and very knowledgeable. He took his time to answer questions on the phone and in person . Well done.
The location was fine. I called customer service due to the truck that I needed being at a location 20 miles away. I waited on hold for an hour. I ended up taking the 20' truck that they had on site. I find it unacceptable the presidence set by your company is for a customer to drive an additional 40 miles at $.99 a mile to pick up a truck that you have a reservation for at a set location. Your service was an inconvenience costing me both time and money. In the future I will utilize another truck service and recommend to others they do the same. I hope that someone does take it upon themselves to rectify my experience.
This is the second time U-Haul has changed locations on where I NEEDED to pick up a trailer. I NEEDED the trailer for Sunday so I selected the Orchard Park location because the had Sunday hours and was only 5 minutes for my house. HOWEVER you sent me on a 30 minute trip to a location that DID NOT have Sunday hours. Too bad you have a monopoly on trailer rentals because I would go somewhere else.
The rental experience was flawless and so easy. I would absolutely rent from here again should the need arise. Thank you.
Local fast and easy to get trailer
The rep at All Seasons Storage, Hamburg, NY made it clear that I had to go through the app or that he could do it for me 19 June. The original website sign up should have imposed the fact that human interface was not going to happen. Confusing. Good app though. Also I took a picture of the half-full tank, posted to the app, but that didn't translate to my drop-off experience.
Just did an unassisted drop-off because gentleman who did U-Haul at this location was not there.
Possible indoor pickup. It was freezing out
prices seem much higher than budget
The on line sign in took 30 minutes and was difficult
I ordered an appliance dolly - it wasn't there. Agent said she removed the charge - she didn't I did not order a utility dolly - I was charged for it I did not order pads - I was charged for them My final charge is more than twice the estimate.
Everything went smoothly and quickly.
Nothing however my only complaint is that the cargo light did not work in the back. We had to use a lamp to see what we were doing
Just hard to find the office.
Truck was previously used by a smoker. Reeked of cigarette smoke. Terrible to have to drive it for a long distance.
Uhaul switch pick up locations and times on me at the last minute.. when I arrived to pick up truck, nobody was at location.. we had to wait 20 minutes for someone to arrive, all the while was paying movers by the hour to stand around! ??????????
Worst Uhaul experience of my life. I made the reservation online the day prior: trailer and utility dolly. I get there the next morning and they did not have the trailer the website said they did, and hadn't had utility dollies there for months. So the guy offers me the trailer they do have with a $6 equipment reduction so I'm still paying the same. I get a copy of the rental contract with everything exactly as it should be for a total of 36.22. fine. I drop the trailer off 4 hours later and a few hours after I get an email with the final bill. My original reservation was cancelled and a new one created with this substitute trailer, the $6 equipment reduction is gone and I'm being charged full price $42.75. I couldn't get anywhere with them and had to deal with uhaul directly to get refunded my $6 plus tax. The whole experience with this place was a nightmare and I will go elsewhere for my uhaul needs.
Kid working was great. The check-in and check-out processes were quick. Vehicle ran well and was well maintained.
Poor management your told one thing over the phone, then when you get to your location they tell you something else meaning the price quote over the phone ?? never ever will i use Uhaul again I'd rather carry it on my back.
The 24/7 experience was awful and I tried to call was on hold over an hour when we went to pick up we kept getting knocked out of app had to call again waited another hour. Got dropped off there waited an hour then had to call to get picked back up then couldn't go back until after 9. It was a MESS.. Total waste of my time was supposed to pick up at 7 it took me until 1030 pm Ridiculous...
Dropped off the truck at 10:40am. Location was supposed to be open till 1pm, but the door was locked when I tried to enter, so I used the drop box.
The young man that rented me the trailer should get a raise! He was very, professional, knowledgeable and courteous. He was quick to expedite my forms and get me on my way. He hooked up the trailer for me and helped me check all the lights to ensure they were working properly. KeeP HIM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great job!