First truck I went to receive get there and the mirrors broke. It did their best to find me another truck but could not find me one until the next day. I lost a whole day in my trip for loading. Second truck had very poor air conditioning. Shifter in truck also was very loose and sloppy made finding gears very difficult. I will say the lady in the front office was very helpful and tried to accommodate me. The mirror was not her fault
JONATHAN H
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hamilton, OH 45011
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The mechanics of the truck was not the best and the floor mats were dirty and the dolly was already unhooked, and there was no green sealant on it
Omar JExcellent customer service, the lady was very nice and helpful. God bless her!!
ANTONIO DCompletely uncalled for customer service! Lady was extremely rude because they normally don’t take drop offs. There was no one there when I got there. I had to call. I’m still in disbelief on how rude and inconsiderate that employee was.
KENNETH RBest customer service of any uhaul location from which I’ve rented a truck. Helpful, responsive, trustworthy.
CHED P