People on property started harassing me asking for change
Gary B
Comfort Air Mechanical Services LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hammond, LA 70401
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Customer Reviews
- 3.5 Average Customer Rating
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Don’t cancel reservations on equipment after an agreement was made to pick up at a certain time and don’t tell customers you are going to do something and then act like you don’t know what your talking about just to get extra money.
DANNY RThere was no personnel this location was closed. I used the key drop.
MORRIS JLights were completely out
LILLIAN MMy answer for "Were the personnel helpful?" should really be N/A as there didn't appear to be anyone focused on U-Haul returns at the time of my return (roughly 5:30pm on a Sunday). I did hear voices from an out-building in the back, but never saw anyone (didn't really expect to). This was a so-so spot for a return . . . and a bit confusing for an after hours return for sure. I could find the drop box at the front of the building without too much trouble, but it was somewhat unclear where the truck should be parked in the grassy lot with all sorts of stuff in at along with only 2 or 3 U-Haul trucks. It's possible it's better for a return during business hours where someone can provide guidance on where the truck should be parked, but I'm not comfortable recommending based on what I saw and not having actually interacted with any on-site personnel myself.
Rich G