The guy behind the counter was extremely rude he canceled my reservation because I was 30 min late. He made me carrie my own blanket to the trailer and his comment was i already took them off so you can Cary them back un professional. Then the trailer smelled like gasoline, also the damage the floor was very soft if I could have jumped inside i probably wounded have gone through the floor. Then the tires were more on the bad side not much meat left. I was renting the trailer one way and I didn't feel comfortable pulling it 250 miles. On a side not i think the owner of this location uses the equipment for his personal to haul motorcycle or small engine stuff. Like I mentioned it smelled like gasoline in the trailer.
Alejandro M
Hardeeville Small Engine
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hardeeville, SC 29927
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Customer Reviews
- 4.0 Average Customer Rating
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The guy at the front desk was very nice and helpful with helping me and my mother get through uhaul app.
LAUREN MAnother great move using U-Haul
Justjn DDropped off after hours via verbal direction on where to leave the trailer. No issues.
LAWRENCE AI reserved a truck at 2 different locations. Both locations canceled the reservation. I started making these reservations over a week out, so this was not last minute on my part. I requested a call back on the app. Never received a call back. Phoned the location in Hardeeville in desperation. The gentleman there was able to help me, though the location was out of my way and cost 40 extra miles at $1.29 a mile. While I do recommend this location, my overall experience with Uhaul was disappointing.
SHARI C