All went well overall. Not much else needed for the pick-upJOHNNIE S.
Trailer Rental & Towing in Harrisonburg, VA at O'Hanlon's Service and Repair
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Harrisonburg, VA 22801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Awesome location and great customer service. Will for sure be coming back to this location for a rental. I loved the Chevy, back then i had rented a Ford but didnt like it as much as this Chevy. You guys should stick with Chevy trucks. Great and spacious and comfortable. The back up camara was amazing. Loved it. ThanksMiguel L.
Every thing went very smoothly .I was very pleasedJOHN JOSEPH B.
Deborah was extremely helpful after Budget rentals screwed me over! She had me in a truck within 20 mins! Thank you so much.Gabrielle D.
This is the second time I've had trouble from this location!!! Last time my vehicle got towed while I was parked at the location and was currently using the company moving truck. I had to keep the uhaul extra days, use up extra miles, and use more gas because of that. And was stuck with having to pay all that extra usage and the tow truck company to get my truck back! Now, I get a cleaning fee, when I cleaned the uhaul before leaving it! I've rented plenty of moving trucks from different locations in this area, and never had any of them get me for cleaning charges, so apparently I don't have an issue with making sure they are clean!!! This is ridiculous and a money racket! I will NEVER use this company again, I should've known better after the last time!!! You all should be ashamed!Nicole H.
Nothing, keep everything as is.CORBIN LEISURE W.
Overall the service was great nothing else needs to be changed glad i had the opportunity to have a good service from you guys really appreciate.Edward S.
*We ordered 2 dozen pads and were not told in advance that they were not available.. It would have been nice to be told that in advance so we could have arranged pads from somewhere else. *Vehicle was dirty/dusty and obviously NOT sanitized. *Even though we booked and filled out all the necessary paperwork online to make the pick up of truck quicker, it is still a lengthy process and wait in line. When you have movers being paid by the hour and waiting for the truck to arrive at the moving location this costs $$$ while they wait. *Person at desk is NOT friendlyDAVID WHEATON S.
No improvements, it was a smooth and easy process. Thank you.SCOTT JOSEPH D.
A little too pricey but overall great serviceGUNNER COSMO K.
Nothing. My representative was well spoken and very well informed. She worked to find me the best deal. When I realized I had chosen the wrong truck (too big for driveway), she was quick to switch me to a better fit at no extra charge.MICHAEL AARON G.
Deborah was very professional and helpful with my return. Certainly will contact her first for my next rental.Randall B.
Wonderful Lady Manager, very Professional, loves her job and care for the equipment . Thank you so much for your great service. Tommy HelmyHATEM EMAD H.
Nothing, the person helping us was very nice and very informativeDARIO ALCIDE S.
Absolutely great rental location! The customer service was awesome! I was impressed how friendly the staff was, and she even helped me with the trailer! Highly recommended!JOHN RYAN S.
Thanks Ø´ÙƒØ±Ø§ Ø®Ø¯Ù…Ø© Ù…Ù…ØªØ§Ø²Ø©SALIHN S.
The lady was friendly and awsome would recommend to family and friendsCYRILLE ARMEL D.
Easy in and out for our trailer rental. Plenty of space to park and hook up and return. The trailer had a great ramp that was wonderful. We felt very safe pulling this trailer. No problems what so ever. Will rent here again when we need to. Debbie had great customer service!Tammy Pangle B.
Deborah was the most helpful and knowledgeable associate I have worked with in the past 20 years.laura E.
The rep was very kind and personable. I told her that the truck had broken down. She gave me the number to call to get it repaired. Due to the breakdown we were way behind schedule. I turned the truck in after hours. I wish I could have meet her in person. She sounded like a wonderful person who really cares about her customers.KAY N.
the scan box is on the front of a building but parking is required around the back so it's super uncomfortable. Also It's hard to know where the shop is from the road.Natalie S.
Customer service was great!LISA CAROL V.
Worst customer service EVER. Lady at the store was super rude and very harsh when talking for no reason. She gave me the wrong key to the truck and still wanted me to take that truck even though it wasn't the same mileage and fuel level for the original truck on the app!! So you guys probably charged me more than necessary. HORRIBLE experience.Ferwerdin A.
Maintain the service you already provide. This was an excellent experienceMICHAEL RAY J.
I have already stated in my drop of turn in what happened and what was wrong. Now, you have taken out 3 days worth of rental, gas, and mileage when it was all in uhaul for me having to have it that long. On top of it, paid a freaking tow bill that uhaul is responsible for! At the end of check out I denied giving uhaul permission to take out the full amount! I will be filing fraud on this charge in the morning, if it just wants to be ignored what I had to say and what I went through, my son as well! I said the other night I've never experienced anything like this before and now tonight it just got worse! I enjoyed renting from this company before, but I don't now and won't anymore!Nicole H.