I ended up going to 3 locations for a van. The first location closed at noon. I received a text at 2:30pm, the time I was to pick the van, that said they were closed. I was sent to another location that did not have a van. They told me they had notified Richmond that they did not have a van. Finally, I was sent to a third location and picked up a van. The confusion seems to be on Richmond's end.
Bob P.
Laymans Automotive and Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Harrisonburg, VA 22802
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Customer Reviews
- 4.0 Average Customer Rating
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Location is on a residential, crowded street.
Damian D.My drop-off was after hours. Perhaps a few instructions about what to do in those cases. None were posted that I could find. I called the number provided but got no response. It worked out in the end because I knew another U-haul dealer I could call.
DAVID G.Used drop box to leave the key.
Marco F.Truck seemed overbooked- had to pay the same price for less time with truck because another customer needed it. We were not offered any kind of discount.
Anna S.