I have rented from Uhaul before. This was my first time renting from this location. I was charged for 44 miles and I called the location to tell them there must be a mistake. I went to the location and showed proof with my Life360 app of the miles I did. The person at the counter started yelling saying I was accusing him of running a scam. I honestly just went to say something is wrong with the odometer not that the person was doing something shady. I am honestly very unhappy with how the situation got handled especially when the person behind the counter agreed that I had not used enough gas to have traveled 44 miles but refused to fix the situation. I will not be returning to this location and will be warning my friends and family about my experience.
ERIC A
America Safe N Sound
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hauppauge, NY 11788
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The lady at the counter was so helpful to me. I had just driven 3,000 miles in 5 days and wasn’t figuring out the process of getting the key to my truck very quickly. She took the time to walk me through it and I was very grateful for that.
HARTLEY TStaff was friendly, knowledgeable, informative and was happy to answer any questions I had.
Justin KNever referred this place because they charge more than usual
GAURAV DWoman was beyond helpful and friendly
ANTHONY C