We had to wait for more than an hour for the truck I reserved to be returned and the location did not have the equipment I reserved (dolly + blanket), forcing us to drive to another, larger location about a mile away and spend more time renting these on a separate contract. This is after my original pick-up location was changed to this one by you. You should have changed it to the much larger location nearby, not this one.Jonathan S.
Maaco Collision Repair
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Hempstead, NY 11550
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- 3.5 Average Customer Rating
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The gentleman handling the paperwork for us was very helpful and very patient as we don't often rent a truck. We appreciate his expertise and guidance very much.lucy M.
I also rented a dolly and furniture blankets which were not in the back of the truck on inspection.Courtney A.
I was sent to another location before this one that did not have the truck I reserved. Then this location was closed and I had to wait a half hour on the phone to get the Keys.Daniel F.
Hire some people with a brain not just a heartbeat. The absolute worst rental experience in the history of automobilesRONALD W.