smooth sailingJohn M.
Highland Home Star
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Highland Home, AL 36041
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The 10 ft was not at this location. I had to travel 35 minutes out of my way to another location. This location did not have the 10 ft either and I had to rent a 15ft. I had to pay the the 15ft price. Called customer service to get a refund for the price difference ($100). But was not compensated for the additional gas I had to use driving the 15ft. I still think there should have been an additional discount. The inside of the trailer was not clean and I had to sweep it out. After this experience, I will not use Uhaul again.Kimberly B.
the person running this drop off location is rude to customers argues about charges and refused to call the other store telling me he doesn't have to do anything. i am a disabled 63 year old, he would not even get the hand trucks out said it wasn't his job even though the guy put it in the truck when i picked it up.he doesn't need to run a buisness like thisken G.
Stop allowing random gas stations and Beauty salons to rent Uhaul equipment. These locations need to have a knowledge of the equipment, space to store and load it, and be checked on by a uhaul rep from time to time. People want to rent from a location that can be trusted, not a gas station attendant in the middle of nowhere.Jeffrey K.
LITERALLY the worst experience ever. I scheduled my strives to be ready for my move two weeks in advance. The day of the move, Uhaul called 10 mintues before pick up time to tell me there we no trucks available. The nearest location with trucks was 50 MINUTES AWAY and my movers had already showed up. So I had to pay my movers nearly an extra $400 dollars because they had to wait on me to get back with the truck and I was paying them hourly front the time they showed upâ€¦ UHAUL owes me $400. I paid my moving company $750 when the only worked an hour and 45 minutes. Thanks to y'allâ€¦ I WILL be contacting the Better Buisiness Bureau. I will not recommend y'all to anyone. And it gets WORSE. I scheduled movers through the UHAUL website. PAID THROUGH THE UAHUL WEBSITE, and the movers did not show up.. I've never had a worse experience than this.Morghan C.