Excellent service and locationDEBORAH P.
Trailer Rental & Towing in Hillsboro, IL at Hillsboro Rental Inc
(U-Haul Neighborhood Dealer)
Hillsboro, IL 62049
Services at this Location:
- Mon-Fri: 7:30 am - 5 pm
- Sat: 8 am - 2 pm
- Sun: Closed
Special Operating Hours
- 5/31/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Hillsboro, IL 62049
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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EXTREMELY disappointed and upset with your app. If the manager hadn't stayed past closing time (he was aware of the app's problems) I would have been stranded. If you are going to pick the place I need to pick up then straighten out your app that tried to put me in St Louis!Michelle A G.
When you are perfect how can you improve this was the best experience I ever had using uhaulLEONARD B.
The only problem was that the truck I rented did not have cruise control on it.Daniel M.
Let them know your taking the payment out of their account right away before the move is even doneTrina S.
Returning my truck was fast and simple. I used the online touchless return, and the key drop box was easy to find. Really appreciated being able to return my truck without interacting with other people during this COVID-19 health crisis. While the truck wasn't deep cleaned/disinfected prior to my renting it, I performed disinfection of touched surfaces upon return, so I know the truck was safe for the next family to use. Thank you for making drop off simple and touchless.GRACE B.
The two gentlemen running the hillsboro location were polite. However my overall experience with uhaul was a complete disaster. I was bounced around 3 different locations to get a rental. Was promised the second location was secured and ready and nobody was even at the location. All sorts of deals and discounts were promised only to get charged additional fees after being told i didnt need to pay anymore out of pocket. The additional fees became a burden and put additional hardships on my family. I would not recommend uhaul to a homeless man. There are much better options available with more reliability. Ive had to jump through hoops to get this settled and I'm still waiting days after my promised refund. Uhaul as a company itself is a complete disaster and not worth the effort. If you need a truck that bad go elsewhere.John T.
I was overcharged. I was charged for 2 dollies that were not in the truck when I picked it up. $7.00/day per dollie for a total of around $70. I called to get a refund and no one will help me.Kami H.
Wasnt sure they even knew i was at counter even though i was only one there. Staff was in need of "happy pills". They were as personable as a empty soda bottle.DAKOTA R.
We received a text in the afternoon that our requested truck size was only available at a location further away, adding 1 hr to our driving. Then we had a phone call from the pick up location wanting our arrival time since they were closing soon. Probably won't do business with them again. Employee at the pickup place barely spoke to us.Casey O.
When I asked about the possibility that I might need additional days, it was explained that it would only be an additional daily charge. I was not aware that it may also include a fee of $50 for each reservation after mine at the drop off location that could not be fulfilled if I still had the truck. I was also told that all mileage was included but that was not accurate.Darcy R.
Returned vehicle using the convenient 24 hour drop off feature. Just a few pictures and then placed the key in their drop box. Simple and fast.Jeff W.
Waited 2 hrs because previous customer had not returned it. Owner did drive to a different location to try and get another one.Erin M.
This site was closed because of the holiday, but the drop off was easy and they notified me when the truck was checked in.Cassandra R.
Quickly checked me in, disconnected the trailer and had me on my way in less than 15 minutes.Dennis F.
send them to Budget or RyderMark M.
I was told I could pick up the truck in Taylorville which is where I needed it. The night before, someone from Hillsboro, IL called to tell me that I had to pick it up there. 30 miles away from where I was told! When I brought the truck back I was told I went over on the mileage. Yeah cause the truck wasn't where it was supposed to be. The man was so rude, my son-in- law, a veteran, had to ask him to drop his attitude. I'll never use Uhaul again. And that was my third time in a month I used your trucks. Never again!!donna N.
Local personnel were helpful, and marked the prior cosmetic damage to the tow dolly. They attempted to set up my preferred drop off location but Uhaul website didn't find the Calcutta OH Uhaul so they had to pick next closest oneDelbert S.
Excellant service!Harry H.
I was to pick up in litchfield. They sent me to Hillsboro- I should have been made aware prior. Hillsboro had no #2 balls in stock- I should have been made aware & you should stock. Alex was perfect. He saved my day. Good employees.Barbara M.
Enjoy using Hillsboro Rentals. The guys there are kind and courtious everytime I've used them. I will use them again, they are always my first choice.Valori G.
Everything I ordered was ready for me at the time of pick up. I was coming in from out of town so the timeliness was appreciated. The service provided was great. The guys at this location were great people to work with. I would definitely use them again. Terry McManusTerry M.
Very, very unhappy with U-Haul service. When reserving the truck from Pawn World II in Centralia, IL (a month in advance of move), I was told I would be picking it up at that location. Two days prior to the move I receive a call from U-Haul indicating that I would have to go to Hillsborough, IL to pick up the truck - a 3 hour round trip from Centralia. This was unacceptable since I had movers loading the truck at 10:00 a.m. the morning of the move. Your rep could not find me an available truck closer; ultimately I was given the truck 1 day earlier so I could pick it up the day before the move vs the day of. This consumed an entire afternoon which was suppose to be used for packing and put us way behind. Aggravating, disappointing, frustrating are just a few words to describe this experience. I will think twice before using U-Haul again.lynn S.