Trailer Rental & Towing in Houston, TX at U-Haul of Northshore

1714 reviews

13330 I 10 E   Houston, TX 77015
(Right across from the Home Depot)

(713) 453-3884

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(713) 453-3884

13330 I 10 E
Houston, TX 77015
(Right across from the Home Depot)

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Houston, TX 77015

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

1714 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Clean the vans on the outside and make sure nothing inside is broken

TERRY W. 
Rating:
3.0

Remove hidden charges

Eleazar A. 
Rating:
4.0

Friendly, courteous, helpful staff.

DELLA MOREHAM B. 
Rating:
5.0

The Truck Have Cigarette Ashes in the ash tray I noticed that 40 mins later because I'm asthmatic and have allergies, nothing wrong with that, just for the next costumer be sure to take a look of that, and in the grandma's attic one box get wet and damage some clothes.

Robinson M. 
Rating:
3.0

I rented a 10' box truck and when I picked it up the check engine light was on; after about 10 miles the truck began shaking and wouldn't accelerate. It wouldn't go passed 35 then 30 then 25... waited over 90 mins for roadside assistance and they never showed. Had a mechanic come out passed midnight and had to be charged to fix the truck to get it to the drop off location. I wasn't able to unload my items where it needed to be and instead had the mechanic load it into his truck while I dropped off the rental. Very frustrating. Hope to receive some sort of compensation for this frustrating and ridiculous matter. Very disappointed with uhaul.

Stephane C. 
Rating:
1.0

I did not rent a uhaul, yet my email was attached to this rental. I called customer service and ask them to remove my email, they said they would yet did not. My privacy has been violated.

NATOYA K. 
Rating:
5.0

Excellent customer service. Fast and courteous customer oriented employees, wish they worked for me.

Victor E. 
Rating:
5.0

Wash the van, the inside door locks worked most of the time and front passenger door popped when opening it

TERRY W. 
Rating:
5.0

Small sanitizer bottle in the truck

MANUEL JR V. 
Rating:
3.0

The wait what very long. One person working. For a long line of people.

JAMES S. 
Rating:
1.0

Customer service was horrible, agents were very rude, dirty place, vehicle was Shaking.

VINCENT C. 
Rating:
3.0

One of your employees was rude and yelling at me

Mirella P. 
Rating:
5.0

Always been the best place to rent moving equipment.

Victor E. 
Rating:
5.0

GREAT service from Staff

JASON F. 
Rating:
5.0

Everything was good.

Stanley D. 
Rating:
2.0

The service was not appropriate or attentive. When I got to the store the rep was on the phone and after hanging up, I had to approach them as they would not even reach out. They were not wearing a mask, and they were mumbling when talking and with an attitude.

Ana D. 
Rating:
4.0

Have the return location for the equipment To be the nearest uhaul store. Uhaul setup a return 30 miles from my home when only 10 miles away was a capable uhaul store that took the return after I had to call the main call center to get it approved since the contract did not note this store ad a return option

SAMUEL W. 
Rating:
3.0

You need more employees to handle customers on a busy Saturday morning

SOFIA B. 
Rating:
5.0

the cam was knowledgeable and very polite.

DAVID S. 
Rating:
3.0

Uhaul could improve on customer experience by making sure everyone having the same knowledge of company policy. I was told one thing on the phone(that I could hold the reservation on my VISA card but pay in cash upon return , when I went to pick up the truck up the guy told me again I would be held on my card but I could pay in cash upon return of the truck. When I got back with the truck some little cocky guy told me I could not pay cash and that you all didn't even accept cash it must be paid with the card that held the reservation. Well I had to leave the location and go put money in that account. All that could have been avoided. It started with the lady on the phone. Just get EVERYBODY on the same page

LERVIE EMANUEL B. 
Rating:
5.0

They need a bigger lot and more equipment.

VICTOR III E. 
Rating:
5.0

Very knowledgeable and friendly staff . The entire process was quick and easy.

Latisia D. 
Rating:
5.0

Not sure what to recommend, the custmoer service is top notch! Great guys they make you feel at home. They make you feel like your brothers helping you out with one of those dreaded things, moving.

Victor E. 
Rating:
1.0

Please note I need someone to call me as soon as possible as I have not used a U-Haul and did not pick up a U-Haul in the recent days. I'm afraid someone has stolen my identity and need to speak to someone immediately! 281-960-4251

DOMINIQUE V. 
Rating:
5.0

Went over inquire on 15 ft truck and U-hail did help me in every way

SAMUEL W. 
No reviews have been submitted for this location.

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