mobile service would not work here and there was no staff to assistMichael D.
Trailer Rental & Towing in Houston, TX at Mikes Drive Thru
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Houston, TX 77036
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Sadly I was scheduled to drop off at another location that was out business. It created a lot of drama. Missed our flight out of Houston as a result. Disappointed to say the least.Matt M.
Great customer serviceEVERYN M.
I like the service you gave to me, it's really amazing to have I HAUL near my me. Really appreciate and keep it upMUNYAMALIZA M.
Opening on time, have readily access to all the keys.Marissa L.
Problems with I haul are not with regard to private locations. This location was pushed on me after a reservation was made for a different location. This one was closed with a man asleep in the lobby. I waited nearly 2 hours to get my rental.MARK N.
Requires more than one customer service representative. Really a auto shop.Antoinette J.
The 15' van was disgustingly nasty and dirty. The driver side exterior lock was missing. The inside was nasty. It was horrible. Casey, from the regional office found it and it was relocated to Mike's specifically for my rental, but that is NO excuse. I attempted to check the vehicle out, but the App did not work properly. Mike was very courteous and accommodating!Loraine S.
Great service all ready to rollKELLEY WARD D.
Muchas graciasLester B.
Was over charged for mileage by 10miles. Also was charged extra day for insurance. Want amount back. Please advise. Retha WilsonRETHA W.
Always more than happy, I use U-haul neighborhood on Fondren and Clearwwod 77036 3 to 5 times monthly. Thanks again friendsLESLIE H.
I was charged hidden fees: when I was given the truck already dirty. Makes no sense to have been charged extra for cleaning when we made sure it was in the same condition when we returned. Also, drove less than the 15 miles and we didn't receive a refund. Also, was charged for a weird safe move hidden fee.JACQUELYN G.
I am so grateful with there service. ThanksLESLIE H.
I was having a bad day after canceling my Uhaul appointment earlier that day from a different location. Sam was very organized and polite and made my experience memorable. I will definitely use his shop again.Hubert J.
This comment relates to the company as a whole. When you make a booking online and you get the option for using your phone to pick up the equipment, it is important for uhall to know which locations have that capability. I was scheduled to pick equipment at 6am and I was there at around 7. I was on the uhall app as per the website, but the feature to pick my equipment was disabled because this location did not have the capability and the only feature I had was to pick in person. Mikes drive through has excellent and courteous people. They were very understanding.Njoroge K.
Muy buena atecion a pesar q no hablo inglesALEXIS D.
Nice place to gojames F.
Always good service. ThanksLESLIE H.
CLEANING FEE SCAM ALERT!!! I was charged a cleaning fee w/out merit. The truck was cleaned n swept 5 min before returning it. My mistake was thinking there is integrity on the shops part n didn't take pictures of the inside to submit... Ever go into a place of business n your gut tells you to turn around n take your business some where else!!! I'm quite sure they've done this to others... meanwhile I've called into Uhaul, ABSOLUTELY no response from corporate. Tisc, tisc, Uhaul I'm surprised you would allow an outfit like this to tarnish your image. I will never use UHAUL again!PAUL T.
Too expensive. 49.95 usd for 26" van for 8 hoursJorge R.
NO commentsELCIMAR F.
Sam Was Extremely Helpful As I Am Handicapped & Disabled & Took Great Care Of Me. Very Nice ðŸŠ Man, Extremely Courteous & Provided Outstanding Customer Service!!! 5 Gold ðŸŒŸ Stars++BRYAN A.