When I walked in the clerk asked me why I wanted to change it from a mobile pick up to a inside after removing her drawer ans stating she was about to count it down. In customer service your customer shouldn't be made to feel as though she is bothering you. The gentleman was very helpful & provided a lot of detail. Had she not did that I would've probably been overly satisfied.
Trailer Rental & Towing in Houston, TX at U-Haul Moving & Storage at Bissonnet
Moving to or from Houston, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Houston, TX 77099 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Houston, TX
Cargo trailers in Houston, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Bissonnet!
Utility trailers are perfect for towing large or oversize cargo in Houston, TX 77099. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Bissonnet provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Houston, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Houston, TX online today!
Trailer and Towing Supplies
Best and professional services.
Eric was very professional and kind about the entire experience.Thank you so much.
Bissonnet location has excellent service.
The entire experience was frustrating. The people were rude and argumentative. They would not allow me to use my bank card (not prepaid) with a VISA symbol to secure a cargo van which i had previously done at a different location. When I pointed that out I was told that the other location broke the rules and he wouldn't rent to me. Because I needed the truck for later times in the day this location was my only option. So i got on my phone, made a reservation. Entered all the info. Drivers license photos. Credit card, etc to lessen contact with the agents inside. Upon my 2nd arrival I was still treated rudely. I was made to provide my DL again and photos were taken. I was asked to insert my CC although I had already provided all the information online. It is now 3 days later and I get an email from the location this morning with a copy of my contract (a little late I've already returned the truck) and a new charge for the original amount is reflecting in my bank in addition to the total amount paid in full that had already been charged. The location claims it is a hold amount and basically told me its my problem and to contact my bank. I rented 3 weeks ago at a different location and it was a smooth easy process with only 1 amount charged at the time of drop off. It's shameful that all locations are not held to the same standard.
The only problem is this is the third place I visit to get the first part of my order! It's not his problem, it's the system. it's the order confirmation call department!
I just drove 11 miles and they showed I need to put 4 gallons gas. I wonder what kind of trunk is that which gives the mileage of 3 miles per gallon.
This is not the first time I had booked an u haul but this was the worst treatment I ever received. I would never ever go back to this location of uhaul. I felt compelled and harrassed. I had only used the uhaul for just 6 miles and hence pumped a dollar in gas. The manager there told me that I will be charged 6.5 $ towards gas charges . I told him that I just pumped a dollar in gas as I used the vehicle for 6 miles in total. He told me that , it was not even a gallon and charged me 6.5$ for the same. I did not resist as I had no time to waste. Just paid the amount and left diplomatically.
Everything was awesome.
The truck can was not clean inside. There was only 1/8 tank of fuel. The attendant apologized, but that doesn't put gas in the vehicle...we were expecting a hurricane and in a hurry to depart.
Keep rhe good job rolling
You are doing good for now @ this location, keep it up.
Nothing every thing was excellent
Derrica was great! Made my experience fast and painless
Keep up the great work!
Make the rental process less complicated by informing the customer what they will need to do from beginning to end because the automated system gets confusing at some parts; especially the photo uploading part.
Everything was just fine
Great staff, Eric and Melanie was really great when I returned the truck.
It double charged my account
It seems my last two rentals I had a problem with my service where by I wanted to do a 24 hour rental and was told each time the truck was reserved for someone else at a certain time which forced me to have the rental back and do a rush job. The first time I call about over extending after a different shift was on I was told by that person they don't know why I was told that and told me I could keep the truck. (After all I paid a full rental fee). The exact same experience happened the second time and that truck also WAS NOT RESERVED! In addition, you all owe me for 14.6 mileages and I have not received a reversal on my debit card as to date. I would appreciate the refund that is due to me. My contact number is 713-405-0366. Thank you very much for this survey.
All was well
Truck had a terrible front end vibration that was dangerous at highway speeds.
Every thing was ok
Well the only problem I had was being transfered to different locations bc they didn't confirm if the location had trucks. I got transferred twice. It was a time issues. Other than that everyone I work with was very pleasant.