Everything is okay so far.RITA K.
Moving Truck Rental in Houston, TX at U-Haul Moving & Storage at Bissonnet
Houston, TX 77099
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Boat storage
- RV storage
- Vehicle storage
One-Way and In-Town Local Rentals in Houston, TX 77099
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was overcharged i returned the truck with the gas amount and it was clean yet i was charged 84 dollars fees i didn't even know were added plus i didn't surpass the millage eitherdarwin A.
I strongly recommend this Uhaul location to all my friends , Truck was very clean and Manager Leoberd & his staff was very professional & they make sure I got full tenk of Gas, also even though I rented so many times in past but they make sure I have 1800 number if need to contact after hours or any emergency , Thank you Uhaul corporation for keeping good people in team,DARSHAK T.
Prices are outrages would never come here againDestiny C.
The 2 employees were amazingDebra B.
Don't change the pickup location at the last minute and make the customer drive 2.5 hours out of their way to pickup the equipment after the original pickup location was 5 minutes away.STEPHEN B.
Please keep LaToi Rayme as agent at this facility. I've done business here before and it used to be very unprofessional. Now a great place to do business.Dorothy M.
Personnel, Ms. Toy extended exceptional customer service. What an awesome experience today.ðŸ˜ŠERLENE P.
Have smaller Van's for smaller movesTAMMENIA F.
Best staff ever!TRANG H.
Customer service was excellent and polite. Mr Erick was amazing answering all the questions I had prior to equipment returned. Thank you Mr. ErickSELENE H.
When I walked in the clerk asked me why I wanted to change it from a mobile pick up to a inside after removing her drawer ans stating she was about to count it down. In customer service your customer shouldn't be made to feel as though she is bothering you. The gentleman was very helpful & provided a lot of detail. Had she not did that I would've probably been overly satisfied.Kimberly T.
Best and professional services.MOHAMMAD A.
Eric was very professional and kind about the entire experience.Thank you so much.RODNEY A.
GREAT SERVICE!ODUNAYO F.
Bissonnet location has excellent service.EDRENA L.
The entire experience was frustrating. The people were rude and argumentative. They would not allow me to use my bank card (not prepaid) with a VISA symbol to secure a cargo van which i had previously done at a different location. When I pointed that out I was told that the other location broke the rules and he wouldn't rent to me. Because I needed the truck for later times in the day this location was my only option. So i got on my phone, made a reservation. Entered all the info. Drivers license photos. Credit card, etc to lessen contact with the agents inside. Upon my 2nd arrival I was still treated rudely. I was made to provide my DL again and photos were taken. I was asked to insert my CC although I had already provided all the information online. It is now 3 days later and I get an email from the location this morning with a copy of my contract (a little late I've already returned the truck) and a new charge for the original amount is reflecting in my bank in addition to the total amount paid in full that had already been charged. The location claims it is a hold amount and basically told me its my problem and to contact my bank. I rented 3 weeks ago at a different location and it was a smooth easy process with only 1 amount charged at the time of drop off. It's shameful that all locations are not held to the same standard.Lisa R.
The only problem is this is the third place I visit to get the first part of my order! It's not his problem, it's the system. it's the order confirmation call department!FAYIN Z.
I just drove 11 miles and they showed I need to put 4 gallons gas. I wonder what kind of trunk is that which gives the mileage of 3 miles per gallon.NARMEEN V.
This is not the first time I had booked an u haul but this was the worst treatment I ever received. I would never ever go back to this location of uhaul. I felt compelled and harrassed. I had only used the uhaul for just 6 miles and hence pumped a dollar in gas. The manager there told me that I will be charged 6.5 $ towards gas charges . I told him that I just pumped a dollar in gas as I used the vehicle for 6 miles in total. He told me that , it was not even a gallon and charged me 6.5$ for the same. I did not resist as I had no time to waste. Just paid the amount and left diplomatically.BIJO D.
Everything was awesome.Katherine O.
The truck can was not clean inside. There was only 1/8 tank of fuel. The attendant apologized, but that doesn't put gas in the vehicle...we were expecting a hurricane and in a hurry to depart.Mauricio D.
Keep rhe good job rollingSMART A.
You are doing good for now @ this location, keep it up.Festus L.
Nothing every thing was excellentDemetria R.