Moving Truck Rental in Houston, TX at U-Haul Moving & Storage at Bissonnet

763 reviews

10811 Bissonnet St   Houston, TX 77099

(281) 530-8005

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(281) 530-8005

10811 Bissonnet St
Houston, TX 77099

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Boat storage
  • RV storage
  • Vehicle storage
Truck Rentals

One-Way and In-Town Local Rentals in Houston, TX 77099

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

763 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Everything is okay so far.

RITA K. 
Rating:
4.0

I was overcharged i returned the truck with the gas amount and it was clean yet i was charged 84 dollars fees i didn't even know were added plus i didn't surpass the millage either

darwin A. 
Rating:
5.0

I strongly recommend this Uhaul location to all my friends , Truck was very clean and Manager Leoberd & his staff was very professional & they make sure I got full tenk of Gas, also even though I rented so many times in past but they make sure I have 1800 number if need to contact after hours or any emergency , Thank you Uhaul corporation for keeping good people in team,

DARSHAK T. 
Rating:
2.0

Prices are outrages would never come here again

Destiny C. 
Rating:
5.0

The 2 employees were amazing

Debra B. 
Rating:
1.0

Don't change the pickup location at the last minute and make the customer drive 2.5 hours out of their way to pickup the equipment after the original pickup location was 5 minutes away.

STEPHEN B. 
Rating:
5.0

Please keep LaToi Rayme as agent at this facility. I've done business here before and it used to be very unprofessional. Now a great place to do business.

Dorothy M. 
Rating:
5.0

Personnel, Ms. Toy extended exceptional customer service. What an awesome experience today.😊

ERLENE P. 
Rating:
5.0

Have smaller Van's for smaller moves

TAMMENIA F. 
Rating:
5.0

Best staff ever!

TRANG H. 
Rating:
5.0

Customer service was excellent and polite. Mr Erick was amazing answering all the questions I had prior to equipment returned. Thank you Mr. Erick

SELENE H. 
Rating:
2.0

When I walked in the clerk asked me why I wanted to change it from a mobile pick up to a inside after removing her drawer ans stating she was about to count it down. In customer service your customer shouldn't be made to feel as though she is bothering you. The gentleman was very helpful & provided a lot of detail. Had she not did that I would've probably been overly satisfied.

Kimberly T. 
Rating:
5.0

Best and professional services.

MOHAMMAD A. 
Rating:
5.0

Eric was very professional and kind about the entire experience.Thank you so much.

RODNEY A. 
Rating:
5.0

GREAT SERVICE!

ODUNAYO F. 
Rating:
5.0

Bissonnet location has excellent service.

EDRENA L. 
Rating:
1.0

The entire experience was frustrating. The people were rude and argumentative. They would not allow me to use my bank card (not prepaid) with a VISA symbol to secure a cargo van which i had previously done at a different location. When I pointed that out I was told that the other location broke the rules and he wouldn't rent to me. Because I needed the truck for later times in the day this location was my only option. So i got on my phone, made a reservation. Entered all the info. Drivers license photos. Credit card, etc to lessen contact with the agents inside. Upon my 2nd arrival I was still treated rudely. I was made to provide my DL again and photos were taken. I was asked to insert my CC although I had already provided all the information online. It is now 3 days later and I get an email from the location this morning with a copy of my contract (a little late I've already returned the truck) and a new charge for the original amount is reflecting in my bank in addition to the total amount paid in full that had already been charged. The location claims it is a hold amount and basically told me its my problem and to contact my bank. I rented 3 weeks ago at a different location and it was a smooth easy process with only 1 amount charged at the time of drop off. It's shameful that all locations are not held to the same standard.

Lisa R. 
Rating:
4.0

The only problem is this is the third place I visit to get the first part of my order! It's not his problem, it's the system. it's the order confirmation call department!

FAYIN Z. 
Rating:
4.0

I just drove 11 miles and they showed I need to put 4 gallons gas. I wonder what kind of trunk is that which gives the mileage of 3 miles per gallon.

NARMEEN V. 
Rating:
3.0

This is not the first time I had booked an u haul but this was the worst treatment I ever received. I would never ever go back to this location of uhaul. I felt compelled and harrassed. I had only used the uhaul for just 6 miles and hence pumped a dollar in gas. The manager there told me that I will be charged 6.5 $ towards gas charges . I told him that I just pumped a dollar in gas as I used the vehicle for 6 miles in total. He told me that , it was not even a gallon and charged me 6.5$ for the same. I did not resist as I had no time to waste. Just paid the amount and left diplomatically.

BIJO D. 
Rating:
5.0

Everything was awesome.

Katherine O. 
Rating:
3.0

The truck can was not clean inside. There was only 1/8 tank of fuel. The attendant apologized, but that doesn't put gas in the vehicle...we were expecting a hurricane and in a hurry to depart.

Mauricio D. 
Rating:
5.0

Keep rhe good job rolling

SMART A. 
Rating:
4.0

You are doing good for now @ this location, keep it up.

Festus L. 
Rating:
5.0

Nothing every thing was excellent

Demetria R. 
No reviews have been submitted for this location.

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